We performed a comparison between CyberArk Identity and PingID based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The setup, via cloud, is simple."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The initial setup of CyberArk Identity was straightforward."
"CyberArk Identity is a mature product."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"This is a user-friendly solution."
"The solution is stable. We haven't experienced any bugs or glitches."
"It provides ease of connecting all our devices."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"They could improve their UI and make everything more user-friendly."
"More integrations would be better."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"I'm not sure what needs improvement. It is a good platform."
"They can include the Mobile Device Management (MDM) feature."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"We have encountered instances where it is not easy to do authentication."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingID would benefit from a better user interface for integration."
"In the beginning, the initial setup was very complex."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. CyberArk Identity is rated 8.2, while PingID is rated 8.4. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and F5 BIG-IP Access Policy Manager (APM), whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and Yubico YubiKey.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
