We performed a comparison between Infor M3 and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"The most valuable feature of the solution is that it is highly customizable."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"It's simple to use. You don't need any complex training to use it."
"The product's initial setup phase is easy."
"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."
"We like the manufacturing and case management modules."
"I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product."
"We use Microsoft Dynamics 365 Business Central as CRM."
"I am impressed with the tool's user authentication, compatibility , and policies."
"The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."
"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"We can't make modifications to fit the client's requirements."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"The solution must provide more AI features."
"I would like a more modular and user-friendly interface."
"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"The product should improve work optimization."
"They need to improve their processes."
"In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Infor M3 is ranked 12th in ERP with 13 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Infor M3 is rated 8.2, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Infor M3 is most compared with SAP ERP, Infor LN, SAP S/4HANA, Infor CloudSuite Industrial and Microsoft Dynamics AX, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Sage Business Cloud Enterprise Management. See our Infor M3 vs. Microsoft Dynamics 365 Business Central report.
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