Intercom vs Spredfast

Intercom is ranked 19th in Social CRM vs Spredfast which is ranked 12th in Social CRM. Intercom is most compared with Salesforce Marketing Cloud, Nimble and HootSuite. Spredfast is most compared with Sprinklr, Sprout Social and HootSuite.
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Ranking
RANKING
Views
238
Comparisons
130
Reviews
0
Followers
23
Avg. Rating
N/A
Views
419
Comparisons
258
Reviews
0
Followers
45
Avg. Rating
N/A

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Top Comparisons
Top Comparisons
Compared 19% of the time.
Compared 18% of the time.
See more Intercom competitors »
Compared 32% of the time.
Compared 31% of the time.
Compared 20% of the time.
See more Spredfast competitors »
Website/Video
Website/VideoIntercom
Spredfast
Overview
Overview

Intercom Social CRM product is composed of:

  • Respond- Manages conversations with leads and customers at scale. It assigns, replies to, and closes conversations across your website, in your apps, email, and social.
  • Engage- Sends targeted messages to the right people at the right time and encourage leads & customers to take action with targeted email, push, and in-app messages triggered by time or behavior.
  • Educate- Create, organize, and publish help articles and help people get answers to their questions and get started with your app.
Spredfast Social Media Management is a powerful platform designed to help you leverage smart, data driven decision making at every step of social content journey, collaborate across teams, and connect social impact to your broader business goals. It allows you to centralize social media management efforts and take advantage of actionable insights to make everything you do on social smarter, more efficient, and more impactful. It puts strategy, planning and content decisions in context with historic and real-time insights and bring together all of your social accounts and campaigns-and the people who manage them - into one platform. Spredfast Social Media Management configures flexible workflows and approval permissins unique to your team's needs.
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Sample Customers
Sample CustomersExpensift, Moz, Invision, Salesforce, Droplr, Vend, BugHerd, Ghost, Put.io, CodeshipLinkedIn, GMA News, iStrategy, HBO, NBCUniversal, CNN, Gannett Company, Nestle, Al Jazeera, Viacom, McCANN, American Idol

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