Compare Intercom vs. Sprinklr

Intercom is ranked 13th in Social CRM while Sprinklr is ranked 5th in Social CRM. Intercom is rated 0, while Sprinklr is rated 0. On the other hand, Intercom is most compared with Freshdesk, whereas Sprinklr is most compared with HootSuite, Sprout Social and Sitecore Experience Platform.
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Intercom Logo
150 views|104 comparisons
Sprinklr Logo
814 views|657 comparisons
Ranking
13th
out of 27 in Social CRM
Views
150
Comparisons
104
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
5th
out of 27 in Social CRM
Views
814
Comparisons
657
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 100% of the time.
Compared 34% of the time.
Compared 14% of the time.
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Intercom
Sprinklr
Overview

Intercom Social CRM product is composed of:

  • Respond- Manages conversations with leads and customers at scale. It assigns, replies to, and closes conversations across your website, in your apps, email, and social.
  • Engage- Sends targeted messages to the right people at the right time and encourage leads & customers to take action with targeted email, push, and in-app messages triggered by time or behavior.
  • Educate- Create, organize, and publish help articles and help people get answers to their questions and get started with your app.
Sprinklr platform, grounded in Social Experience Core, unites internal teams, unifies customer data, and enables large companies to create competitive customer experiences. With the end to-end functionality of the Sprinklr platform - from listening to moderation to advertising, analytics, and more - all customer-facing teams use the same virtual workspace. The Sprinklr platform is built on a single code base, so from its very inception, it was created to have everything work together. Sprinklr is an open platform that connects to legacy systems like Marketo, Salesforce, and Nexgate. Its architecture supports thousands of users, dozens of teams, and the complexity of running 20+ social channels. Grounded in the Social Experience Core, Sprinklr platform provides fundamental step in creating seamless, relevant, and scalable customer experiencesprovide an extensive, unified system to manage your social media program on an enterprise level.
Offer
Learn more about Intercom
Learn more about Sprinklr
Sample Customers
Expensift, Moz, Invision, Salesforce, Droplr, Vend, BugHerd, Ghost, Put.io, CodeshipGoDaddy, Samsung, GAP, P&G, Nike, Cisco, Intel, NHL, Dell, Groupon, Starwood Hotels & Resorts, Virgin America, Frontier Airlines
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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