Intercom Overview

What is Intercom?

Intercom Social CRM product is composed of:

  • Respond- Manages conversations with leads and customers at scale. It assigns, replies to, and closes conversations across your website, in your apps, email, and social.
  • Engage- Sends targeted messages to the right people at the right time and encourage leads & customers to take action with targeted email, push, and in-app messages triggered by time or behavior.
  • Educate- Create, organize, and publish help articles and help people get answers to their questions and get started with your app.
Intercom Customers

Expensift, Moz, Invision, Salesforce, Droplr, Vend, BugHerd, Ghost,, Codeship

Intercom Video
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