IQ Bot vs OpenText Intelligent Capture comparison

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Automation Anywhere Logo
6,700 views|633 comparisons
89% willing to recommend
OpenText Logo
2,279 views|976 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IQ Bot and OpenText Intelligent Capture based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IQ Bot vs. OpenText Intelligent Capture Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Extracting information from 500,000 invoices manually is difficult. IQ Bot automates the task and helps us summarize the data and provide it to the auditors.""IQ Bot has the capability to identify changes and remap its settings accordingly. It also has the ability to learn.""The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format.""IQ Bot's best features are its variety of outputs and how it handles structured documents.""The efficiency with which it was able to categorize the different data types and the format.""It offers a pretty simple setup process.""The most valuable feature of IQ Bot is the Discovery Bots. They can detect and analyze for improvements.""The most valuable feature is the ease of use and the new feature that makes it possible to integrate the platform with Google."

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"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users.""The automated version of the vendor invoice management is great.""The solution is very powerful because it allows for custom scripting.""It allows you to image capture, scan documents and use machine learning to automatically index and tie them.""The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.""Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

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Cons
"Machine learning capabilities would be beneficial to have.""API configurations through control room could be improved a bit.""I've used versions 11 and 2019 of this solution. The problem with version 11 is integration. When you are using a conventional bot and you try to use IQ Bot development, you don't have a specific feature for integrating these two pieces or components of Automation Anywhere. I was seeing some issues while trying to, for example, send some PDF to an IQ Bot processor and get a response for that process. So, there is a problem with integrating the conventional task automation and IQ Bot in version 11. In contrast, version 2019 already has the integration feature, and we can easily integrate two components. There are some features that must be there in version 11 but are currently missing. There is no total control over some features in IQ Bot. Some variables cannot be parametrized when using IQ Bot directly. The AI features that IQ Bot has must be more open to being parameterized by the user. It would be good if Automation Anywhere exposed some parameters so that I can adjust them as a customer. This is an improvement that Automation Anywhere can do. I would like to see some features related to deep learning in the next releases of IQ Bot. These will be some interesting features to see.""We face a few data extraction challenges when we use a huge data set with different formats.""It would be helpful if the solution was better at reading handwriting. It needs better handwriting recognition.""The solution could improve by having more domain-specific templates, such as for documents other than invoices or contracts. For example, having templates for IDs or Passports.""It should have more artificial intelligence to capture information from a document. Currently, our clients are preparing invoices manually. They are not digital, so we need to scan all the documents, but we are facing issues in capturing all the information through IQ Bot. Therefore, we have to use other tools to capture the information, and then we use IQ Bot to process all the information. They need to improve the artificial intelligence for document scanning.""The quality of the service needs to be improved."

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"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up.""The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones.""Knowledge of .NET is required to effectively use the solution or it can be complicated.""I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents""It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement.""If something is handwritten and attached to an email, it doesn't capture the information correctly.""The setup is medium complexity."

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Pricing and Cost Advice
  • "Pricing is highly confidential because it is something that can be negotiated."
  • "The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD."
  • "The pricing is complicated but I wouldn't say that they are expensive."
  • "It has an average cost."
  • "There are others like Automation Anywhere offering similar kinds of bots for less. Most of the platforms are the same, and most of the features are the same, but not the licensing cost."
  • "It's expensive."
  • "There are more affordable solutions than this."
  • "I feel that the price of IQ Bot could be lower."
  • More IQ Bot Pricing and Cost Advice →

  • "Some customers say the solution can get costly because it requires licenses or enterprise packages."
  • "OpenText is an expensive solution."
  • More OpenText Intelligent Capture Pricing and Cost Advice →

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    768,857 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:My answer is going to a bit different as I am a business user with limited programming skills 1.  Software costs including recurring fees are very important.  Automation Anywhere wants to charge a… more »
    Top Answer:IQ Bot is relatively easy to use and develop.
    Top Answer:IQ Bot is expensive compared to other solutions. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
    Top Answer:The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
    Top Answer:The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to… more »
    Top Answer:It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted… more »
    Ranking
    Views
    6,700
    Comparisons
    633
    Reviews
    24
    Average Words per Review
    507
    Rating
    7.5
    Views
    2,279
    Comparisons
    976
    Reviews
    4
    Average Words per Review
    440
    Rating
    8.3
    Comparisons
    Also Known As
    OpenText Captivas
    Learn More
    Overview

    What is IQ Bot?

    IQ Bot is a leading, highly-regarded next-generation Intelligent Document Processing (IDP) solution and part of Automation Anywhere, which is the industry leader in the Robotic Process Automation (RPA) marketplace.

    IQ Bot utilizes various AI technologies, such as fuzzy logic, machine learning ( ML), computer vision, optical character recognition (OCR), and natural language processing (NLP) coupled with the strength of RPA to instantly identify, export, and authenticate information from various business documents, such as emails, invoices, receipts, charts, and more. This process is known as Intelligent Document Processing (IDP). IDP is an integral part of today’s business process. IDP and RPA work together to create an effective necessary tool to fully automate and streamline enterprise business processes.

    The basic functions of an effective IDP solution are as follows:

    • Initialization: Business documents generally have varying levels of quality, which can have adverse effects on the data extraction process. Initialization will take appropriate steps to ensure documents are “repaired” by utilizing various methods to improve the overall document quality.

    • Categorization: Often, business documents contain numerous pages with several different types of documents, such as invoices, receipts, applications, etc. These all need to be properly categorized and classified.

    • Extraction: Generally, an IDP solution has pre-set protocol templates that can be populated with the exact field for extraction. The appropriate information is extracted from the documents and then the accuracy of the extracted information is confirmed.

    • Post-Processing: The final step sends the data through a process of protocol checks to help improve the overall AI procedures and improve future results. These could be automated processes or human interaction to better facilitate continued learning and improved processes as time goes on.

    IQ Bot is an intuitive, intelligent, next-gen bot solution that uses multiple cognitive capabilities and is able to learn easily and rapidly from human behavior to become faster and incredibly accurate with every progressive cycle. IQ Bot integrates well with other third-party cognitive solutions, like Watson. With effective training, IQ Bot can also accurately recognize handwritten documents. IQ Bot is very easy to configure and is extremely cost-effective. Finally, IQ Bot has both on-premises and cloud options for flexible seamless deployment, lower TCO, and a quickly realized ROI. IQ Bot is the intelligent digital workforce solution for today’s enterprise business needs.

    Reviews from Real Users

    Vikas K., CFO at Travel Food Services ltd, relates, "The extraction feature is the most valuable one of IQ Bot."

    Celestine, Director Intelligent Automation at a tech services company, tells us, "The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."

    German C., PMO Manager (Peruvian Branch) at Globalhitss, says, "It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."

    OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

    Sample Customers
    Synergy
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company46%
    Manufacturing Company14%
    Performing Arts7%
    Outsourcing Company7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company11%
    Financial Services Firm9%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm16%
    Manufacturing Company12%
    Government7%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    Buyer's Guide
    IQ Bot vs. OpenText Intelligent Capture
    March 2024
    Find out what your peers are saying about IQ Bot vs. OpenText Intelligent Capture and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    IQ Bot is ranked 2nd in Intelligent Document Processing (IDP) with 48 reviews while OpenText Intelligent Capture is ranked 7th in Intelligent Document Processing (IDP) with 7 reviews. IQ Bot is rated 7.6, while OpenText Intelligent Capture is rated 8.2. The top reviewer of IQ Bot writes "User-friendly and code reusability feature for efficient utilization of existing code repositories". On the other hand, the top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". IQ Bot is most compared with ABBYY Vantage, UiPath Document Understanding and IBM Datacap, whereas OpenText Intelligent Capture is most compared with ABBYY Vantage, Tungsten TotalAgility, UiPath Document Understanding, IBM Datacap and HyperScience. See our IQ Bot vs. OpenText Intelligent Capture report.

    See our list of best Intelligent Document Processing (IDP) vendors.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.