We performed a comparison between Microsoft Intune and MobileIron UEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Intune has an edge in this comparison. It is a high performing product with a proven ROI. MobileIron does come out on top in the Support category, however.
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"It's effective in what it is able to achieve and it's easy to use."
"The company provides great customer service."
"The ability to manage devices with different sets of policies is most valuable."
"It is a helpful tool to manage BYOD policies."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"The mobile application management, MAM, is the most useful aspect of the solution."
"It is user-friendly, and the performance is also good. It is a convenient product"
"UI needs an upgrade, feels very outdated."
"MobileIron UEM could improve the monitoring of devices."
"The interface is complicated and not very easy to use."
"We would like the initial setup to be simpler."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"The synchronization could be improved."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"Intune does not provide real-time visibility."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
Ivanti Neurons for MDM is ranked 5th in UEM (Unified Endpoint Management) with 5 reviews while Microsoft Intune is ranked 1st in UEM (Unified Endpoint Management) with 164 reviews. Ivanti Neurons for MDM is rated 7.4, while Microsoft Intune is rated 8.0. The top reviewer of Ivanti Neurons for MDM writes "Feature-rich, easy to use, and has responsive technical support". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Jamf Pro, Ivanti Avalanche, IBM MaaS360 and ManageEngine Endpoint Central, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central and SOTI MobiControl. See our Ivanti Neurons for MDM vs. Microsoft Intune report.
See our list of best UEM (Unified Endpoint Management) vendors.
We monitor all UEM (Unified Endpoint Management) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Hello Lahcen, I am posting this comment on behalf of one of our site users who is the Head of Infrastructure at his company. He says: One of the key differences is MobileIron is much more mature than Intune in some aspects. So you have much more granular controls in MobileIron if you need to. Microsoft Intune on the other hand is easier to use in my opinion and has most features that most organization needs. If you already have a Microsoft 365 Tenant or intend to have one, Microsoft Intune is really a no-brainer. Unless you need those super granular controls that only MobileIron or Airwatch has, you will want to keep Intune. Intune is much faster and easier to deploy if you know the solution well. I typically need 1 week to configure everything in a Tenant to manage IOS & Windows devices as long as the requirements are fixed before I start the configuration. There are not many Intune experts out there but it’s not that difficult to learn either. MobileIron is a much more complicated solution and has been adopted from an on-prem solution to start with so it has its legacies limitation too. Microsoft Intune started on the cloud right from the start so it does not have such issues.
The MobileIron UEM solution is now Ivanti and is divided into 3 areas: Client Management (EndPoint)-Mobile Management (MDM) and Desktop or workspace customization. Microsoft solutions are Defender Endpoint - Microsoft Intune (MDM and MAM). The advantage, if they are Windows, is because the Defender antivirus is managed in Defender EndPoint and the management or control of Android or Windows devices and application deployment With Intune; It is also complemented with Office 365. I hope to be helpful. https://www.ivanti.com/es/lp/uem/reports/gartner-magic-quadrant-for-uem