We performed a comparison between Knowage and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools."We can easily do our own customizations."
"I can't name the features the way the Knowage community calls them because I still don't know the lingo. However, I can describe them. I like the ability to join more than one report, set all fields on one end, and replicate that on the other reports. I like that a lot. I think it's one of the features that got me using Knowage. They have tables, and I like that too. They took SQL scripts and many other scripts and enabled them to even correlate with Python. That's also one of the best things about Knowage. You could also decide to get information per user role, and this is also a feature that I like in Knowage."
"The concept of engines is quite powerful allowing the user to work with report authoring/provisioning tools of their choice."
"The embedding feature is great."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"Transparency is the most valuable feature of this solution."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The solution scales extremely well."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"The only challenge here is that it's a Java-based platform. It requires very high technical skills."
"The dashboard components could be better."
"Development of SpagoBI has now been moved to Knowage. Users interested in further developments of the platform will have to look there."
"It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"The tool needs to simplify its features."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
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Knowage is ranked 24th in BI (Business Intelligence) Tools while Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews. Knowage is rated 7.6, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of Knowage writes "Easy to customize, cross-platform capable, and very stable". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". Knowage is most compared with Microsoft Power BI, Tableau, Pentaho Business Analytics and SAP BusinessObjects Business Intelligence Platform, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer.
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