We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"What I like about Palo Alto is that it is a complete product, with everything in it."
"Remote access is excellent."
"The scalability is acceptable."
"The solution is completely integrated with all the other Palo Alto products. I think that it is the best part for endpoint protection. The firewall features include URL and DNS filtering, threat protection, and antivirus."
"For example, if a security Intel threat talks about an IOC. We can then go to our MSP and say, "Is there a signature for this particular type of malware that just came out?" And if they'll say yes, then we'll say, "Okay. Does it apply to these firewalls? And have we seen any hits on it?" There's absolutely value in it."
"WildFire's application encryption is useful."
"The most valuable features of this solution are sandbox capabilities."
"The technical support is good."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The anti-spam features are excellent on the email firewalls."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The initial implementation is pretty easy to handle."
"The setup was easy."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"In the future, I would like to see more automation in the reporting."
"The system performance degrades after the solution has been deployed for some time. The data that it gives us becomes a little bit slow. When you try to get some data for troubleshooting, it seems like it's working hard to extract that data."
"It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards."
"The cost of the solution is excessively high."
"The threat intelligence that we receiving in the reporting was not as expected. We were expecting more. Additionally, we should be able to whitelist a specific file based on a variety of attributes."
"It's not really their problem, it's a problem across the board. There will always be problems with interrupted traffic. We have to set it up where we're playing a middle man game where we're stripping it out, looking at it, and then putting it back together and sending it on its way. That requires CPU cycles. And there's some overhead with that."
"The configuration should be made a little bit easier. I understand why it is as it is, but there should be a way to make it easier from the user side."
"The support is good but they could be faster."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"We find the cost to be prohibitive."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"The largest complaint that we hear from our customers is that there is no local support."
"Integration for reporting needs to be improved, it's too complex."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The price of the Palo Alto Networks WildFire license is expensive. When it came time to renew the solution the price doubled."
"It depends on the features. Additional features cost additional money as well."
"The physical appliance is around €3,000 or €4,000, and then, you have the licensing for a year for around €3,000."
"Pricing could be improved."
"We are on an annual subscription. When we purchased the firewall, we had activated this solutions license for a minimum of one year. The price of the solution is fair."
"The price is a bit higher than the other products such as TrendMicro, or FireEye."
"The pricing is highly expensive."
"This is an expensive product and the market for Palo Alto in Poland could be much bigger if the pricing was comparable to Fortinet."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"It is multiple times more expensive, which made it very much less attractive."
"The price is reasonable."
"Proofpoint is fairly expensive."
"The licensing is basically $8/user."
Proofpoint Email Protection stops malware and non-malware threats such as impostor email (also known as email fraud). Deployed as a cloud service or on-premises, it provides granular filtering to control bulk "graymail" and other unwanted email. And business continuity capabilities keep email communications flowing, even when your email server fails.
Palo Alto Networks WildFire is ranked 1st in Advanced Threat Protection (ATP) with 17 reviews while Proofpoint Email Protection is ranked 2nd in Email Security with 12 reviews. Palo Alto Networks WildFire is rated 8.4, while Proofpoint Email Protection is rated 9.0. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of Proofpoint Email Protection writes "Flexible, very secure, and offers excellent technical support". Palo Alto Networks WildFire is most compared with Fortinet FortiGate, Cisco ASA Firewall, Cisco Firepower NGFW Firewall, Juniper SRX and Zscaler Internet Access, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection, Cisco Secure Email, Fortinet FortiMail and KnowBe4.
We monitor all Advanced Threat Protection (ATP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.