Kore.ai is ranked 6th in AI-Powered Chatbots while NICE CXone is ranked 4th in Workforce Engagement Management. Kore.ai is rated 0.0, while NICE CXone is rated 8.2. On the other hand, the top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". Kore.ai is most compared with Amelia, ServiceNow Virtual Agent, Parloa, Voiceflow and LivePerson , whereas NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and Calabrio WFM.
We monitor all AI-Powered Chatbots reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.