LiveChat vs. LivePerson LiveEngage

LiveChat is ranked 1st in Live Chat with 2 reviews vs LivePerson LiveEngage which is ranked 5th in Live Chat. The top reviewer of LiveChat writes "As a manager I use all features, but reporting and setting are my personal favorites because they're easy to use and provide data that helps you with the right decision". LiveChat is most compared with chat.io, LivePerson LiveEngage and Zendesk. LivePerson LiveEngage is most compared with CafeX, LiveChat and Velaro Live Chat.

30040

LiveChat

Based on 2 reviews.

28861

LivePerson LiveEngage

32614

Null Product

Most Helpful Review

Chamakhe Maurieni

CEO at a logistics company

Allows us to save automated answers to the most popular customer queries

In the past, we used help desk programs which did not do much to increase our sales funnel. All that changed with LiveChat. We are able to create a... Read more »

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Quotes From Members Comparing LiveChat vs. LivePerson LiveEngage

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

See Which Vendors Are Best For You Use our free recommendation engine to learn which Live Chat solutions are best for your needs. See Recommendations 301,395 professionals have used our research since 2012.
Ranking
1st out of 15 In Live Chat Views 3,054 Comparisons 699 Reviews 2 Followers 206 Avg. Rating 10.0	5th out of 15 In Live Chat Views 799 Comparisons 381 Reviews 0 Followers 5 Avg. Rating N/A	1st out of 207 In Emerging Solutions Views 0 Comparisons 0 Reviews 1 Followers 1 Avg. Rating 5.0
Top Comparisons
chat.io vs. LiveChat Compared 15% of the time. LivePerson LiveEngage vs. LiveChat Compared 11% of the time. Zendesk vs. LiveChat Compared 7% of the time. See more LiveChat competitors »	CafeX vs. LivePerson LiveEngage Compared 46% of the time. LiveChat vs. LivePerson LiveEngage Compared 21% of the time. Velaro Live Chat vs. LivePerson LiveEngage Compared 12% of the time. See more LivePerson LiveEngage competitors »	Veeam Backup & Replication vs. Null Product Compared 53% of the time. Zerto Virtual Replication vs. Null Product Compared 47% of the time.
Also Known As
	LiveEngage
Website/Video
LiveChat	LivePerson	Null Vendor
Overview
Premium live chat software with help desk features. Used by businesses to provide amazing customer service, increase online conversion and improve sales results. LiveChat is a quality customer service software for companies striving to constantly improve their customer experience. Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website. Give it a try at https://www.livechatinc.com	LivePerson is a provider of online engagement solutions that facilitate real-time assistance. Connecting businesses and experts with consumers seeking help on the Web, our hosted software creates more relevant, compelling and personalized online experiences. More than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel.	Information Not Available
OFFER
Learn more about LiveChat Learn More	Learn more about LivePerson LiveEngage Learn More	Learn more about Null Product Learn More
Sample Customers
Our product is used by over 14,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.	Backcountry, National Domestic Violence Hotline, Poder Comercial, PAC Web Hosting, Landings Credit Union, Rail Europe	Information Not Available

Have A Question About Live Chat?

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See also LiveChat Reviews, LivePerson LiveEngage Reviews, and our list of Best Live Chat Companies.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.