Compare Micro Focus Diagnostics vs. Splunk IT Service Intelligence (ITSI)

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Find out what your peers are saying about Micro Focus Diagnostics vs. Splunk IT Service Intelligence (ITSI) and other solutions. Updated: September 2021.
535,015 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The diagnostics and configuration are the solution's most valuable aspects."

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"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate.""The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity.""We liked the built-in calculation of health scores.""The flexibility to develop and consolidate many solutions into one platform is great."

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Cons
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

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"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties.""The problem becomes the price, as Splunk is an expensive product.""We also faced challenges relating to UI development.""Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."

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Pricing and Cost Advice
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"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."

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Top Answer: The flexibility to develop and consolidate many solutions into one platform is great.
Top Answer: Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could… more »
Top Answer: We are a solution provider with many technologies. We use Splunk to customize solutions with Splunk. For example, we try to give our customers a great visualization experience. And sometimes we… more »
Ranking
Views
531
Comparisons
356
Reviews
2
Average Words per Review
359
Rating
7.5
Views
1,317
Comparisons
860
Reviews
2
Average Words per Review
811
Rating
8.5
Comparisons
Also Known As
MF Diagnostics
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Overview
Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.

Offer
Learn more about Micro Focus Diagnostics
Learn more about Splunk IT Service Intelligence (ITSI)
Sample Customers
BSkyB, Alior Bank
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Top Industries
VISITORS READING REVIEWS
Computer Software Company23%
Comms Service Provider13%
Insurance Company13%
Financial Services Firm11%
VISITORS READING REVIEWS
Computer Software Company25%
Financial Services Firm23%
Comms Service Provider14%
Government8%
Find out what your peers are saying about Micro Focus Diagnostics vs. Splunk IT Service Intelligence (ITSI) and other solutions. Updated: September 2021.
535,015 professionals have used our research since 2012.

Micro Focus Diagnostics is ranked 35th in Application Performance Management (APM) with 2 reviews while Splunk IT Service Intelligence (ITSI) is ranked 17th in Application Performance Management (APM) with 4 reviews. Micro Focus Diagnostics is rated 7.6, while Splunk IT Service Intelligence (ITSI) is rated 8.6. The top reviewer of Micro Focus Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". Micro Focus Diagnostics is most compared with Dynatrace, AppDynamics, Micro Focus Voltage SiteScope and Broadcom DX Application Performance Management, whereas Splunk IT Service Intelligence (ITSI) is most compared with Dynatrace, Moogsoft, AppDynamics, SolarWinds NPM and SignalFx. See our Micro Focus Diagnostics vs. Splunk IT Service Intelligence (ITSI) report.

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