Ravi SuvvariPerformance and Fault-tolerance Architect
Anonymous UserIT Operations Manager at 3M Company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The diagnostics and configuration are the solution's most valuable aspects."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"We liked the built-in calculation of health scores."
"The flexibility to develop and consolidate many solutions into one platform is great."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"The problem becomes the price, as Splunk is an expensive product."
"We also faced challenges relating to UI development."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
Earn 20 points
Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.
Micro Focus Diagnostics is ranked 35th in Application Performance Management (APM) with 2 reviews while Splunk IT Service Intelligence (ITSI) is ranked 17th in Application Performance Management (APM) with 4 reviews. Micro Focus Diagnostics is rated 7.6, while Splunk IT Service Intelligence (ITSI) is rated 8.6. The top reviewer of Micro Focus Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". Micro Focus Diagnostics is most compared with Dynatrace, AppDynamics, Micro Focus Voltage SiteScope and Broadcom DX Application Performance Management, whereas Splunk IT Service Intelligence (ITSI) is most compared with Dynatrace, Moogsoft, AppDynamics, SolarWinds NPM and SignalFx. See our Micro Focus Diagnostics vs. Splunk IT Service Intelligence (ITSI) report.
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