Microsoft Entra ID vs Symantec Siteminder comparison

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Executive Summary

We performed a comparison between Microsoft Entra ID and Symantec Siteminder based on real PeerSpot user reviews.

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To learn more, read our detailed Access Management Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The features around permissions are excellent.""The ability to grant access to other organizations is helpful.""It also has features that help improve security posture. The most important of these features include multifactor authentication, which is very useful for connecting to the organization, especially from outside the boundaries of the organization. That is very helpful when it comes to user security.""It is great for mom-and-pop shops or small businesses that are truly coming into the enterprise ecosystem and that have not come from a legacy environment.""Using [Azure AD's] passwordless technology, you're not even using a password anymore. You're basically just creating a logon request without actually sending or typing or storing the password. This is awesome for any user, regardless of whether you're a factory worker or a CFO. It's secure and super-simple.""It enhances security, especially for unregistered devices. It 1000% has security features that help to improve our security posture. It could be irritating at times, but improving the security posture is exactly what the Authenticator app does.""I like that you can run it on-premises. I also like that I can use Azure at any time as the main one.""Azure Active Directory has useful policy assigning and management."

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"All of our applications get a point, click, and you are in, while we increase security at the same time.""A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good.""Ease of use is very good, for administrating it. It's very well known.""It is very scalable. We have a very large customer base: 75 million customers.""Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO.""I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed.""Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways.""It's agent-based. It's convenient to deploy and integrate."

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Cons
"We would like to have more granularity in the Azure conditional access in order to be able to manage more groups for devices and for applications.""To look at more documentation, engineering, or an open standard would be nice.""Allowing for more customization would be very useful. There is a limited metadata capability. When you look at a user, there are only six pieces of information you can see, but organizations are way more complex, so having that metadata available and being able to use that for dynamic user groups and other policies would be very helpful.""Its area of improvement is more about the synchronization of accounts and the intervals for that. Sometimes, there're customers with other network challenges, and it takes a while for synchronization to happen to the cloud. There is some component of their on-prem that is delaying things getting to the cloud. The turnaround time for these requests is very time-sensitive. I don't mean this as derogatory for this service, but in my experience, that happens a lot.""The product takes at least ten minutes to activate privilege identity management roles.""Microsoft services and most familiar third-party applications are currently supported, but we can't find many other platforms that integrate with Office 365 or Azure Active Directory. Microsoft should develop connectors for different applications and collaborate more with other vendors to cover a broader range of applications.""I would like it if Intune could manage MacOS or iOS directly. Right now, we have to use a third-party solution.""The custom role creation function could be improved as it's somewhat tricky to use."

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"Better documentation. I went through some sessions on single sign-on for version 12.7.""If the reporting feature can be integrated into SSO itself that will be an icing on the cake.""I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later.""The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur.""The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect.""We would like to the OAuth be more stable, more issues being fixed rather than not.""I would prefer to see their SAML integration be a more streamlined and easier interface.""The support could be faster."

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Pricing and Cost Advice
  • "The licensing cost is a bit prohibitive."
  • "The licensing is really not clear unless you are a premium client."
  • "Licensing is easy."
  • "It is a really nice tool and we have a license for the more complex model."
  • "It is not too expensive."
  • "It's really affordable."
  • "I do not have experience with pricing."
  • "Licensing fees are paid on a monthly basis and the cost depends on the number of users."
  • More Microsoft Entra ID Pricing and Cost Advice →

  • "The price is quite comparable to the other enterprise-level solutions in that market."
  • "I recommend conducting a PoC on every available product before choose one."
  • "CA solutions are generally expensive but for the customer the ROI is big."
  • "Symantec Siteminder is expensive; they could definitely do better on the price."
  • "The licensing is fair for this solution."
  • "Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
  • "The pricing is reasonable."
  • More Symantec Siteminder Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier Duo Security is easy to configure and… more »
    Top Answer:It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
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    Ranking
    1st
    out of 37 in Access Management
    Views
    12,226
    Comparisons
    8,804
    Reviews
    90
    Average Words per Review
    878
    Rating
    8.7
    17th
    out of 37 in Access Management
    Views
    1,819
    Comparisons
    1,376
    Reviews
    0
    Average Words per Review
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    Also Known As
    Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
    Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
    Learn More
    Interactive Demo
    Overview

    Microsoft Entra ID, previously known as Azure AD (Active Directory), is Microsoft's cloud-based identity and access management (IAM) solution. Designed to help organizations of all sizes manage user identities and create an intelligent security perimeter around their cloud and on-premise resources. Microsoft Entra ID or Azure AD is integral to the Microsoft 365 and Azure ecosystems. It provides a robust set of capabilities to manage users and groups and secure access to applications in a centralized, streamlined manner.

    Microsoft Entra ID (Azure AD) is a login system, morphing into a sophisticated identity and access management (IAM) solution for the modern, hybrid workplace. Imagine a single vault for all your digital keys – that's the essence of Entra ID's identity management. It acts as a central repository for user identities, encompassing usernames, passwords, and even additional attributes like department or employee role.

    These capabilities enabled simplified administration using a unified platform for adding, modifying, and deleting user accounts. Users no longer need to remember login credentials for a plethora of applications. Entra ID streamlines access by using the same identity across various cloud services and on-premises resources (if integrated). Centralized identity management allows for stricter enforcement of security policies and password complexity requirements across the organization.

    Authentication sits at the heart of the solution, ensuring only authorized users gain access to sensitive resources. It employs a multi-pronged approach:

    • Password Authentication: The traditional method of username and password is still supported, but Entra ID encourages stronger authentication methods.
    • Multi-Factor Authentication (MFA): Adding an extra layer of security, MFA requires users to verify their identity beyond just a password – through a code sent to their phone, fingerprint recognition, or a security key.
    • Single Sign-On (SSO): This user-friendly feature eliminates the need to enter credentials repeatedly. Users sign in once to Entra ID and gain seamless access to all authorized applications, boosting productivity.
    • Conditional Access Policies: Providing granular control over how and when users can access resources. Based on conditions like user role, location, device state, and the application being accessed, Conditional Access policies help ensure that only the right people under the right conditions can access sensitive resources.
    • Seamless Integration: Seamless integration with thousands of SaaS applications, Microsoft 365, and on-premises applications via Application Proxy or third-party identity bridges.
    • Advanced Security Reports and Alerts: Sophisticated security monitoring, reporting tools, and automated alerts. These features enable to identify potential security issues, such as atypical behavior or attempted identity attacks, allowing for swift remediation actions.

    For organizations with on-premises infrastructure, Microsoft Entra ID (Azure AD) offers hybrid identity options. This allows for a smooth integration between on-premises Active Directory and Entra ID, providing a consistent identity for users across both environments. It enables organizations to leverage their existing investments in on-premises infrastructure while taking advantage of cloud scalability and flexibility.

    In conclusion, Microsoft Entra ID (Azure AD) is a comprehensive IAM solution that addresses the complex challenges of managing and securing identities in a cloud-centric world. Its blend of ease of use, security, and integration capabilities makes it an essential component of modern IT infrastructure, supporting both operational efficiency and strategic business objectives.

    Additional links:

        Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

        Sample Customers
        Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
        British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
        Top Industries
        REVIEWERS
        Computer Software Company14%
        Financial Services Firm14%
        Educational Organization5%
        Non Profit5%
        VISITORS READING REVIEWS
        Educational Organization26%
        Computer Software Company12%
        Financial Services Firm9%
        Government6%
        REVIEWERS
        Financial Services Firm39%
        Insurance Company7%
        Retailer7%
        Healthcare Company7%
        VISITORS READING REVIEWS
        Financial Services Firm34%
        Insurance Company11%
        Computer Software Company9%
        Manufacturing Company6%
        Company Size
        REVIEWERS
        Small Business33%
        Midsize Enterprise14%
        Large Enterprise53%
        VISITORS READING REVIEWS
        Small Business18%
        Midsize Enterprise34%
        Large Enterprise48%
        REVIEWERS
        Small Business8%
        Midsize Enterprise4%
        Large Enterprise88%
        VISITORS READING REVIEWS
        Small Business12%
        Midsize Enterprise5%
        Large Enterprise83%
        Buyer's Guide
        Access Management
        April 2024
        Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management. Updated: April 2024.
        768,857 professionals have used our research since 2012.

        Microsoft Entra ID is ranked 1st in Access Management with 190 reviews while Symantec Siteminder is ranked 17th in Access Management with 69 reviews. Microsoft Entra ID is rated 8.6, while Symantec Siteminder is rated 8.0. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Cisco Duo, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and Auth0.

        See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.

        We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.