We compared SentinelOne Singularity Complete and Microsoft Defender for Endpoint based on our users' reviews across various parameters. After reading all of the collected data, you can find our conclusion below.
SentinelOne Singularity Complete offers a quick and smooth setup. The solution is praised for advanced threat detection, real-time monitoring, and comprehensive reporting, but users note room for improvement in UI, customization, and customer support. Users find Microsoft Defender's customer service excellent, with positive outcomes from utilizing the software, but suggest enhancements in system performance, UI, and threat detection capabilities. SentinelOne emphasizes protection and ease of use and Microsoft Defender highlights efficient threat prevention and seamless integration with Microsoft products.
Features: SentinelOne Singularity Complete excels in advanced threat detection, real-time monitoring, easy deployment, and comprehensive reporting. Microsoft Defender for Endpoint offers robust security measures, efficient threat detection, seamless integration, a user-friendly interface, and effective management tools.
Pricing and ROI: SentinelOne Singularity Complete users find its setup cost to be reasonable, with flexible licensing options for scalability. Microsoft Defender for Endpoint also offers competitive pricing and a straightforward setup process, making licensing hassle-free according to users. SentinelOne Singularity Complete offers higher ROI with comprehensive protection and ease of use, noted for better security measures. Microsoft Defender for Endpoint receives positive feedback but falls short in efficiency.
Room for Improvement: SentinelOne Singularity Complete could be improved with a more intuitive user interface, customizable options, enhanced reporting features, and better customer support. Microsoft Defender for Endpoint needs enhancements in system performance, UI, and threat detection for better scanning and threat removal.
Deployment and customer support: Users praise SentinelOne Singularity Complete for its quick and smooth setup. Microsoft Defender for Endpoint has varied implementation times, ranging from three months to a week, highlighting potential extensive time requirements., SentinelOne Singularity Complete offers efficient, responsive, and knowledgeable customer service, providing quick response times and helpful guidance. Microsoft Defender for Endpoint also receives high praise for prompt and effective assistance, with knowledgeable and responsive support.
The summary above is based on 534 interviews we conducted recently with SentinelOne Singularity Complete and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The price is low and quite competitive with others."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The most valuable feature is the analysis, because of the beta structure."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"NGAV and EDR features are outstanding."
"Real-time detection and cloud-based delivery of detections are highly efficient."
"It's a very complete application. I have all the controls in one site. I can track emails, attacks, and threats, and I can research information. I really like this configuration because I have all the information in place."
"I am using it for very simple purposes. It is perfect and quite effective. I have been using it for a while, and I have never had any virus infection, data leak, or other security breaches. It works fine for standalone purposes. If you log on to OneDrive, it has ransomware protection."
"We have liked the fact that it comes with Microsoft Windows 10 and it is constantly updated with all new virus definitions. It is also updated with new security features on a regular basis."
"The ransomware and malware protection is the most valuable feature."
"The most valuable feature is that we can use the solution right out of the box without too much configuration."
"The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
"What I like most is the protection against phishing emails and anti-spam."
"The most valuable feature is the automatic remediation."
"The EDR functionality of the platform is what we use the most. That was the primary reason why we got SentinelOne. That is what we use the most in terms of functionality."
"The initial setup is very straightforward and easy."
"The solution is extremely stable."
"They provide a map, a process tree, and that is pretty good for analysis."
"We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console access."
"The deep visibility feature is valuable. It is helping enrich our IR team in their investigations."
"It has helped to reduce our organizational risks."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution is not stable."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I haven't seen the use of AI in the solution."
"Cannot be used on mobile devices with a secure connection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It makes your Surface devices hot. It is resource-intensive. It strains your CPU, not more than other file scanners around, but it also does a lot more. When you are transmitting files or data, it is continuously scanning the traffic and analyzing it bit by bit to see what's going on, and that, of course, is costly in terms of CPU. It is CPU intensive, and if you are on battery, it drains your battery fast. That's the only drawback that it has."
"Some of the integrations that Defender should include involve the use of the web app."
"The onboarding and deployment could be more user-friendly, and there is room to grow in some of the reports. I don't want them to be oversimplified or overly complex, but there is room for improvement in the reporting it can do. It's relatively minor."
"If there were more template queries in the library, that would make it much easier. They could have basic things, like, "Where's the IP for this user?" or, "What file was downloaded from this user?" If there were more of those basic queries that would help."
"At times, the other antivirus products are now doing AI, in terms of understanding the behavior of the system and determining when there's an anomaly. This is something that Defender can improve on."
"Sometimes the software doesn't work the way we expect it to, and in those cases, we can't communicate with a device because it may be infected."
"It is currently more suitable for end-users rather than enterprises with lots of other processes and third-party tools. It needs improvement on that front. We had many issues while integrating it with our enterprise solutions, such as Splunk, and third-party tools. It provides everything via APIs. Other vendors provide integration with third-party tools, but Microsoft doesn't do that. It is also logging too much and is not serialized from the process aspect. It has all the data, but it is not in a proper format or not properly indexed, which doesn't make it easier for enterprises to use this data. Other vendors provide troubleshooting information that can be used to troubleshoot issues, but Microsoft doesn't provide anything like that."
"A concern is ransomware, whether people can penetrate and encrypt my data or steal my credit card/banking information."
"It is complicated to do certain tasks."
"Some reports could be better."
"It would help if they could get all the relevant threat information, the related events, in one place. Currently, we need to go to a number of places and do research. If they could have it all in one place, that would help investigations."
"In terms of improvement, they should work on agents' updates because that is not a strong part. It's not their strong point. It's not straightforward to upgrade agents. I send them questions about it. They already worked on this and they promised that in the next release that they will show me their solution for it. But this year I have had complaints about agents' updates, that they aren't clear."
"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."
"With respect to product patches, it should have the ability to patch directly from SentinelOne, rather than be presented with a list and have to do it separately."
"The filtering features of the application management console could be improved."
"There aren't enough reporting capabilities for decision-makers."
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. Microsoft Defender for Endpoint is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Fortinet FortiClient, whereas SentinelOne Singularity Complete is most compared with CrowdStrike Falcon, Darktrace, ThreatLocker Protect, Datto Endpoint Detection and Response (EDR) and ESET Endpoint Protection Platform. See our Microsoft Defender for Endpoint vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Anti-Malware Tools vendors, and best Endpoint Detection and Response (EDR) vendors.
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