We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like that it's a complete ERP solution from production level to branch level."
"It is stable, suitable for businesses, and covers all business needs."
"If anyone is familiar with Microsoft products then they can handle it easily."
"The most valuable feature I've found is the UI functionality."
"There's a moderate amount of scalability available."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"One of the valuable features of the solution is how easy it is to use."
"The relation between CRM and Sales, that's the main strength of this ERP."
"The vertical covers all aspects of functionality and integrates easily with the existing Office products."
"Our data is much more manageable than before."
"I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"The initial setup is pretty straightforward."
"The solution is easy to use, flexible, and customizable."
"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"The solution in general just needs a few quality improvements."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"There is also slowness in database backup."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"It is being decommissioned."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"The solution is not best suited for larger-scale businesses."
"In Thailand, the support here could be better. The process to get an answer is too long."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"It would be nice if the integration process was easier."
"Customization and costs could be improved."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"We need to customize more often than we would like."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The initial investment cost goes up due to the hidden cost."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"It has a pay-as-you-go subscription."
"The pricing is expensive."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"The first time we tried to buy the newest version, it was expensive."
"The price of the solution is reasonable."
"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
"The price of the solution is reasonable."
"I think the pricing is the best; it's cost effective for sure."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
Microsoft Dynamics AX is ranked 7th in ERP with 12 reviews while Microsoft Dynamics NAV is ranked 10th in ERP with 8 reviews. Microsoft Dynamics AX is rated 7.6, while Microsoft Dynamics NAV is rated 7.8. The top reviewer of Microsoft Dynamics AX writes "Provides a lot of functionality". On the other hand, the top reviewer of Microsoft Dynamics NAV writes "Very well integrated but the area of customizations could be improved". Microsoft Dynamics AX is most compared with SAP S4HANA, SAP ERP, Oracle E-Business Suite, JD Edwards EnterpriseOne and 3i Infotech ORION, whereas Microsoft Dynamics NAV is most compared with SAP ERP, SAP Business One, SAP S4HANA and IFS Applications. See our Microsoft Dynamics AX vs. Microsoft Dynamics NAV report.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.