Microsoft Dynamics AX Reviews

Microsoft Dynamics AX is the #6 ranked solution of our top Activity Based Costing Software tools. It's rated 2.5 out of 5 stars, and is most commonly compared to SAP S4HANA - Microsoft Dynamics AX vs SAP S4HANA

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Real User
Director, Managed Services at a tech services company with 51-200 employees
Aug 27 2020

What is most valuable?

I have not really found very much that is valuable, at least in the version of the product that we are using. I do not think it is really suitable for the work that we do anymore. The reason for that is that we have changed our business… more »

What needs improvement?

The product is no longer going to be supported by Microsoft next year. For that reason, I do not think that they will improve anything. Putting that fact aside, I think that the whole IP module can be improved. They need to improve logging… more »

What's my experience with pricing, setup cost, and licensing?

We have different components to use with the Dynamics solution and that can affect the price, but the price for the product is relatively high any way you look at it. You pay per seat for the number of users. Then we have, of course, the… more »

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best. I would rate Microsoft Dynamics as only a five-out-of-ten in general. It does not meet our needs and will essentially be decommissioned.

Which other solutions did I evaluate?

We are currently looking at TOPdesk and ServiceNow and doing some research into these products. I know that one of our competitors is changing from TOPdesk to ServiceNow. They must have a reason, so that warrants a comparison on our part as… more »

What is Microsoft Dynamics AX?

Microsoft Dynamics AX is an enterprise resource planning (ERP) solution that is simple to learn and use so you can deliver value faster, take advantage of business opportunities, and drive user involvement and innovation across the organization.
Also known as
Dynamics AX, Axapta
Microsoft Dynamics AX customers
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
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