Microsoft Windows Server Update Services vs NinjaOne comparison

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4,617 views|3,785 comparisons
89% willing to recommend
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3,404 views|1,735 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Windows Server Update Services and NinjaOne based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Windows Server Update Services vs. NinjaOne Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product is quite stable.""Once we configure it and it keeps updating the patches, all I need to do is filter out which patches are required or not.""The solution performs well.""With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool.""The interface is easy to use.""We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically.""This solution is stable.""PowerShell is a valuable feature."

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"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.""The installation is easy, it only took two minutes.""The most relevant feature is the monitoring, which provides built-in tools for sending commands.""Good at managing updates and for remote support.""NinjaOne has a feature where we can create custom scripts that we can run on devices remotely.""The most valuable feature we have found currently is probably patch management.""We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues.""The tool's most valuable feature is third-party application updates."

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Cons
"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you.""They could reduce the platform's prices.""Some issues with scalability in larger organizations.""We have some problems when we update the servers.""The solution's stability could be improved because sometimes, there are some problems in communication and sending updates and patches.""It would be good if it could deploy third-party patches or applications.""The old backup files created by this solution use up a lot of storage, and this needs to be improved.""The main problem with WSUS is that the management console doesn't allow you to do a lot of operations. It's actually quite a primitive console, and has been since day one. In order to be more effective, you need to use another tool from Microsoft that can take advantage of WSUS and also offer you the extra features you need."

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"The NinjaOne distribution server is highly dependent on an active directory.""The remote connectivity could be better. It works most of the time, but sometimes, there are issues.""NinjaOne's pricing and user interface needs improvement.""It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices.""The solution could improve by optimizing the internet connection being used.""The ticketing system in NinjaOne is not the best.""I would like to see more scripts for PowerShell commands.""The graphical user interface could be improved."

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Pricing and Cost Advice
  • "Because it is not open-source, it has to compete with open-source solutions. Relatively it is expensive to open-source."
  • "The WSUS cost is included in Microsoft Windows, and there are no licensing fees."
  • "The integration is included in the Windows Server system, and there are no additional fees."
  • "This product comes included with Windows and can be used free of charge."
  • "The licensing of WSUS is free of charge because it comes with the Windows Server operating system, included as a feature of the operating system itself. It's simply a role that you enable within Windows Server."
  • "It doesn't need a license. It's offered for free with Microsoft."
  • "Microsoft's operating model determines the solution's pricing, and we use it based on our enterprise agreement, which incurs an annual cost."
  • "The solution is expensive, and the licensing costs are yearly."
  • More Microsoft Windows Server Update Services Pricing and Cost Advice →

  • "We got a pretty good deal. It was fairly affordable."
  • "Its pricing is great."
  • "NinjaRMM uses a subscription model."
  • "We currently pay $1.20 per device on a monthly basis."
  • "It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
  • "The pricing is reasonable and cheaper than ConnectWise."
  • "NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
  • "I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
  • More NinjaOne Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The reporting capabilities that help maintain compliance and security are good.
    Top Answer:The solution must provide the issue description of the patches. We are not able to trace the issue resolution for the patches. The issues must be available in the patch portal. It will help us to be… more »
    Top Answer:NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
    Top Answer:The product's pricing depends on the number of PCs or devices.
    Top Answer:NinjaOne's pricing and user interface needs improvement.
    Ranking
    3rd
    out of 50 in Patch Management
    Views
    4,617
    Comparisons
    3,785
    Reviews
    24
    Average Words per Review
    412
    Rating
    8.3
    5th
    out of 50 in Patch Management
    Views
    3,404
    Comparisons
    1,735
    Reviews
    10
    Average Words per Review
    533
    Rating
    7.7
    Comparisons
    Also Known As
    Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
    Learn More
    Overview

    Microsoft Windows Server Update Services (WSUS) is a patch management tool that simplifies the administrator’s task of deploying the latest Microsoft updates. Administrators use WSUS to manage the distribution of updates released through Microsoft Update to computers in their network.

    WSUS has features you can use to manage and distribute updates from a management console. The WSUS server can also be a source of updates to other servers within the organization, acting as an upstream server.

    Microsoft Windows Server Update Services Use Cases

    The four main use cases that WSUS adds value to businesses are:

    • Centralizes update management.
    • Automates update management.
    • Performs general patch management to ensure compliance and protect against vulnerabilities.
    • Downloads all endpoint updates from data centers to a central location and then distribute them across the organization’s network.

    Microsoft Windows Server Update Services Features

    This built-in server includes the following features:

    • Includes Windows PowerShell cmdlets.
    • Features client and server separation, which means you can deliver versions of the Windows Update Agent (WUA) separately from WSUS.
    • Automatic download of updates.
    • Deploy a targeted download of updates to a specific group of computers.
    • Multiple language support.
    • Advanced reporting capabilities.
    • Centralized management of network resources.

    Requirements

    In order to be able to use WSUS to manage and deploy updates, it is important to use a supported WSUS version, such as:

    • WSUS 10.0.14393
    • WSUS 10.0.17763
    • WSUS 6.2 and 6.3 with installed KB 3095113 and KB 3159706

    Microsoft Windows Server Update Services Benefits

    • Stable.
    • Ensures servers are always patched and prevents vulnerabilities.
    • Works great for internal updating.
    • Enforces automated updates and patching for applications.
    • Because the solution is used in the cloud, clients are always using the latest version.
    • Highly scalable and configurable regardless of the organization’s layout.

    Different Types of WSUS Deployments

    • Simple WSUS deployment: A server inside the corporate firewall serves clients via a private intranet. The WSUS server downloads updates by connecting to Microsoft Update. Using this model, you can configure multiple WSUS servers with a parent WSUS server.

    • Computer groups: You can use computer groups to deliver updates to specific computers. There are two basic computer groups: All Computers or Unassigned Computers. When a client first contacts the WSUS server, it is added to both. You can then create a group from the Unassigned Computers group to the new group.

    • WSUS server hierarchies: The flexibility of WSUS enables the creation of complex hierarchies of servers. To do this, you need only a single WSUS server connected to Microsoft Update. This will serve as an “upstream server,” and the connected servers as “downstream servers.”

      • You can link WSUS servers in two modes: autonomous or replica. In the autonomous mode, the upstream server shares the updates with the downstream servers but doesn’t update status or group information.

      • The upstream server shares updates, status, and group information in replica mode. You cannot administer replica servers apart from the upstream WSUS server.

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    Sample Customers
    Information Not Available
    Status Pros, Mitchell and Company
    Top Industries
    REVIEWERS
    Computer Software Company17%
    Manufacturing Company14%
    Energy/Utilities Company10%
    Security Firm7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government13%
    Financial Services Firm9%
    Manufacturing Company8%
    REVIEWERS
    University20%
    Educational Organization20%
    Religious Institution10%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government6%
    University6%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise13%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise61%
    REVIEWERS
    Small Business86%
    Midsize Enterprise14%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise21%
    Large Enterprise41%
    Buyer's Guide
    Microsoft Windows Server Update Services vs. NinjaOne
    March 2024
    Find out what your peers are saying about Microsoft Windows Server Update Services vs. NinjaOne and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 38 reviews while NinjaOne is ranked 5th in Patch Management with 14 reviews. Microsoft Windows Server Update Services is rated 8.0, while NinjaOne is rated 8.0. The top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Quest KACE Systems Management, Microsoft Configuration Manager and ManageEngine Patch Connect Plus, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate. See our Microsoft Windows Server Update Services vs. NinjaOne report.

    See our list of best Patch Management vendors.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.