Microsoft Windows Server Update Services Reviews

Microsoft Windows Server Update Services is the #5 ranked solution of our top Patch Management tools. It's rated 3.2 out of 5 stars, and is most commonly compared to SCCM - Microsoft Windows Server Update Services vs SCCM

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C67IO
Real User
CIO at a logistics company with 51-200 employees
Aug 01 2019

What needs improvement?

I don't really know what can be improved in the newest version of the product because they are about to release Windows Server 2019 and I am still working with version 2016, which is the previous versions of Windows Server. I'm not aware of the current improvements in the 2019 version first-hand so I don't know how to improve the newest release. What I hope to see in the 2019 version of Windows… more »

What other advice do I have?

When I see the other open-source solutions — such as Linux and other options like FreeDSB or Unix — almost every one of them has an alternative solution to Microsoft Windows Server. That becomes a big problem for products that are not open-source because people don't need to spend money to get a good working product. If it comes freely, there really is no good reason to pay. The development of… more »

Which other solutions did I evaluate?

It is not really a matter of evaluating other options because I have used this one for twenty years. Nothing is perfect but this product is good or I would not have stayed using it for so long. So I base my usage on being familiar with the solution. I might change when I find a solution that is somehow better or if this solution does not meet our needs.
JavadKamyabi
Real User
Information Technology Security Specialist at a university
Jan 28 2020

What is most valuable?

The most valuable feature is the decreased level of internet usage by my network. When there is a new patch available, I can just connect my WSUS server to Microsoft, download the upgrades, and then use the internal traffic to upgrade all of the network clients. WSUS allows me to choose what kinds… more »

How has it helped my organization?

It is a principle that you have to keep your environment updated because cyber attacks are changing on a daily basis and you have to protect your network. Without this tool, I would not be able to update my entire network manually.

What needs improvement?

There are some incompatibilities or conflicts between WSUS and IIS because sometimes when running WSUS, I have to stop my IIS and restart it in order to connect. I have searched Google on the issue and I have found that it is a common problem. This is something that Microsoft should solve in the… more »

What other advice do I have?

I would rate this solution a seven out of ten.
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Real User
Technology Manager/Engineer III at a marketing services firm with 1,001-5,000 employees
Jun 25 2020

What is most valuable?

The most valuable feature is its ability to identify which updates are needed on a particular machine.

What needs improvement?

When updates are displayed they are in one big list on the screen, and the naming convention isn't such that it groups them by the operating system. This makes it difficult because there are updates for Windows 7, Windows 10, and so forth, and I have to scroll through and select out the ones that are relevant to the operating system. Having the ability to group updates by the operating systems… more »

What other advice do I have?

At this point, it accomplishes everything that I need to do. I would rate this solution an eight out of ten.
Boubacar Khouma
Real User
Owner at xconsult
Sep 20 2019

What is most valuable?

WSUS doesn't have many features, so it's very difficult to answer this question. This solution is easy to use.

What needs improvement?

Tagging in the server is complicated, and it's not easy to understand how to put it into a specific category. This solution is difficult for some people to understand. The package validation process… more »

What's my experience with pricing, setup cost, and licensing?

The WSUS cost is included in Microsoft Windows, and there are no licensing fees. If you have many operating systems you would have to add more storage.

Which solution did I use previously and why did I switch?

We did not use any solution previously.

What other advice do I have?

I would suggest sharing packages between clients. I am not using this solution extensively now because I am on the architect's side. I am working as a freelancer and I use this solution with most of… more »

Which other solutions did I evaluate?

We did not evaluate other solutions.
Islam Elsherpieny
Real User
System Administrator at SAMCO
Apr 20 2020

What is most valuable?

The most valuable feature is the practical and security updates. It downloads updates separately; security and critical. That's very good.

What needs improvement?

I think some features could be added to improve this product. I'd like to see a critical update alarm where I get notifications regarding critical or security updates and receive a review of it. For an additional feature, I'd like to see the option of receiving alarms wherever I am, so that if something happens and there's nobody at work, the problem can be dealt with efficiently.

What other advice do I have?

I would suggest that anyone considering implementing this solution take the time to research it completely before implementation. Without doing that there will be problems when it's installed and it's important to remember that with this product there are some things that cannot be edited once it's been implemented. I would rate this product an eight out of 10.
Real User
System Administrator with 201-500 employees
Sep 20 2019

What is most valuable?

The interface is easy to use.

What needs improvement?

Many areas need improvement and many features don't work. The clean up feature doesn't work. It's doesn't delete old updates that are not needed anymore. The configuration process needs improvement, as it is not very good. The integration with Windows 10 was difficult, and a bit tricky. The old… more »

What's my experience with pricing, setup cost, and licensing?

The pricing is ok. I don't have any issues with the pricing. The integration is included in the Windows Server system, and there are no additional fees.

What other advice do I have?

I am not satisfied with this solution. There are constant issues and most of the time it doesn't work. I would rate this solution a four out of ten.
Reseller
Consultant at a tech services company
Oct 03 2019

What is most valuable?

I think there is no other product on the market that is so easy to implement and use.

How has it helped my organization?

With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool.

What needs improvement?

Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you. I think Microsoft should… more »

Which solution did I use previously and why did I switch?

I only use Microsoft products. I have it for federal use and I think you have no option to do this with another vendor. Also, there are no other vendors who support so many applications and scenarios.

What other advice do I have?

I would rate this solution as eight of ten.
Real User
Systems Administrator at a comms service provider with 1,001-5,000 employees
Jan 16 2019

What is most valuable?

The most valuable feature is the integration of updates with our AD management. You can make an easy policy, embed WSUS, and in that actual policy we can embed to the extent to any device that generates gets automatic downloads from WSUS.

How has it helped my organization?

It provides central management interface for deployment.

What needs improvement?

I would want the GUI on the continuing interface of the WSUS and more fine grain control. I don't want full blown enterprises. I want another object deployment, in a different kind of way that the enterprise just doesn't provide for me right now.

What other advice do I have?

The ability to have more fine control within this solution is very important. It is not available for the solution in its current state.

What is Microsoft Windows Server Update Services?

Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates. You can use WSUS to fully manage the distribution of updates that are released through Microsoft Update to computers on your network. This topic provides an overview of this server role and more information about how to deploy and maintain WSUS.

Also known as
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS