We performed a comparison between Moogsoft and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"I like the prediction features."
"The AI component allows you to check previous cases and diagnose problems easily."
"The Event Management feature is quite valuable."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The product currently seems to be a few steps ahead of the competition."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"Nagios XI is a simple monitoring tool with performance management."
"The most valuable feature is the monitoring of processes."
"I can monitor a software made in-house to software of bigger companies."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They should consider including Chatbot."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"It is taking a long time to set it up and could do more to roll out quickly."
"The documentation and flexibility for generic integration could be improved."
"They need more documentation for the plugins."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"Open-source software is usually not user-friendly."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"Nagios XI can improve its GUI for users with a new look."
"It can be quite difficult to know which drivers and agents to use when setting up."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"The product's stability could be even better."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Moogsoft is rated 7.6, while Nagios XI is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and Dell CloudIQ, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Moogsoft vs. Nagios XI report.
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