Compare NETSCOUT InfiniStreamNG vs. Zenoss Service Dynamics

NETSCOUT InfiniStreamNG is ranked 16th in Network Monitoring Software with 12 reviews while Zenoss Service Dynamics is ranked 28th in Network Monitoring Software with 2 reviews. NETSCOUT InfiniStreamNG is rated 8.4, while Zenoss Service Dynamics is rated 9.0. The top reviewer of NETSCOUT InfiniStreamNG writes "We can show developers what's going on in the network to help them improve applications". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Custom built integration feature enables you to see the especially critical items". NETSCOUT InfiniStreamNG is most compared with NETSCOUT vSTREAM, whereas Zenoss Service Dynamics is most compared with Zabbix, Splunk and PRTG Network Monitor.
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Most Helpful Review
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in Network Monitoring Software. Updated: October 2019.
372,185 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.The most valuable feature is the ability to span multiple technologies and multiple vendors.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.

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It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process.The most valuable feature is utilization.When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail.The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank.The most valuable features are speed and cost.It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process.The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out.It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly.

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The most valuable feature is the flexible discovery mechanism.The custom built integration is one of the most valuable features because you can see all the especially critical items.

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Cons
I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The dashboarding definitely needs improvement.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.

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Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues.The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing.The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point.The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while.There is a timeout feature that we have been asking for awhile.It's not able to communicate with our probes.The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore.I would like to see an improved level of stitching between IPs.

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The inclusion of a feature to show a graphical view of the network would be a helpful improvement.There was a problem with Zenoss and storage monitoring.

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Pricing and Cost Advice
At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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I would like it to be more scalable with less spend.The price is a little high.The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap.It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site.This product could be cheaper.To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back.

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Top Comparisons
Compared 13% of the time.
Compared 25% of the time.
Compared 11% of the time.
Also Known As
PRTGInfiniStreamNG, NETSCOUT ISNG, Infinistream
Learn
Paessler AG
NETSCOUT
Zenoss
Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

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Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Information Not Available
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
REVIEWERS
Financial Services Firm13%
Comms Service Provider13%
Construction Company9%
Leisure / Travel Company4%
VISITORS READING REVIEWS
Software R&D Company31%
Comms Service Provider13%
Media Company7%
Government6%
No Data Available
VISITORS READING REVIEWS
Comms Service Provider23%
Software R&D Company23%
Individual & Family Service12%
Media Company10%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise32%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business32%
Midsize Enterprise10%
Large Enterprise58%
REVIEWERS
Large Enterprise100%
No Data Available
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in Network Monitoring Software. Updated: October 2019.
372,185 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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