NetSuite CRM+ vs Sage CRM comparison

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NetSuite Logo
356 views|219 comparisons
66% willing to recommend
Sage Logo
346 views|227 comparisons
75% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between NetSuite CRM+ and Sage CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed NetSuite CRM+ vs. Sage CRM Report (Updated: March 2024).
769,236 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations.""We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce.""NetSuite CRM+ helps us provide customer support and track schedules for field service.""The feature that has been most effective in improving sales performance is its alignment with the ordering team."

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"It has been helpful for opportunity management and lease management.""The solution's technical support is fast to respond.""We have found the solution to be stable.""The Sage Accpac solution has definitely been the most valuable because the finance features are excellent.""The part I like the most is the reporting.""The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool.""Sage CRM is flexible, customizable, and user-friendly."

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Cons
"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians.""The product needs to improve the warehouse management feature.""What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better.""The product or service could be improved by incorporating AI functionality to provide intuitive assistance."

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"Sage CRM doesn't have a dashboard for dynamic reporting.""From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.""With regards to monitoring the transaction with alerts, it could be better.""Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads.""The scalability of this solution depends on whether you have a team that can configure it for scale.""Its user interface could be better.""I would like Sage to improve their UI."

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Pricing and Cost Advice
  • "Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."
  • "It ultimately depends on the features and functionalities required for your specific use case."
  • More NetSuite CRM+ Pricing and Cost Advice →

  • "We have a yearly license."
  • "We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
  • "From an African perspective, the solution is relatively expensive."
  • "Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
  • More Sage CRM Pricing and Cost Advice →

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    769,236 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The feature that has been most effective in improving sales performance is its alignment with the ordering team.
    Top Answer:In terms of competitiveness, both NetSuite and HubSpot may offer different pricing tiers and packages to cater to various budgets and preferences. HubSpot tends to be less expensive than other… more »
    Top Answer:The product or service could be improved by incorporating AI functionality to provide intuitive assistance. There may be room for enhancement in tracking historical contacts from a sales perspective… more »
    Top Answer:The part I like the most is the reporting.
    Top Answer:From an African perspective, the solution is relatively expensive.
    Top Answer:We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues… more »
    Ranking
    38th
    out of 169 in CRM
    Views
    356
    Comparisons
    219
    Reviews
    3
    Average Words per Review
    277
    Rating
    7.0
    19th
    out of 169 in CRM
    Views
    346
    Comparisons
    227
    Reviews
    5
    Average Words per Review
    394
    Rating
    8.2
    Comparisons
    Learn More
    Overview
    NetSuite CRM+ delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation (SFA), marketing automation, customer support and service, ecommerce and flexible customization, all in a single cloud CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management and partner management.
    SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.
    Sample Customers
    2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path
    Avis, Fuji Xerox, Formula 1
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization13%
    Computer Software Company10%
    University10%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Computer Software Company38%
    Real Estate/Law Firm8%
    Financial Services Firm8%
    Government8%
    Company Size
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise10%
    Large Enterprise53%
    REVIEWERS
    Small Business29%
    Midsize Enterprise43%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise8%
    Large Enterprise56%
    Buyer's Guide
    NetSuite CRM+ vs. Sage CRM
    March 2024
    Find out what your peers are saying about NetSuite CRM+ vs. Sage CRM and other solutions. Updated: March 2024.
    769,236 professionals have used our research since 2012.

    NetSuite CRM+ is ranked 38th in CRM with 4 reviews while Sage CRM is ranked 19th in CRM with 7 reviews. NetSuite CRM+ is rated 7.0, while Sage CRM is rated 7.8. The top reviewer of NetSuite CRM+ writes "Streamlines collaboration across teams and has a straightforward setup process ". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". NetSuite CRM+ is most compared with Siebel CRM and Oracle CX Sales, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our NetSuite CRM+ vs. Sage CRM report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.