We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"End-user Synthetics and monitoring are very good."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most valuable feature is application monitoring."
"The VPN is one of the solution's most valuable features for us."
"It does everything we wanted it to do."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"Working with the solution is very easy. It's user-friendly."
"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
"The most valuable feature is performance monitoring."
"We really like the scalability capabilities."
"The deployment process could be improved."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"They should bring the pricing down to be more competitive."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"It would be nice if there were pre-made dashboards."
"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."
"Technical support needs to be more responsive."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"The price depends on how many agents you want."
"This is an expensive tool."
"The price was one of the reasons we chose this solution."
"The price is a little bit high, especially because we have to pay an import tax."
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
AppResponse Xpert is a unique application performance management, monitoring and troubleshooting solution that approaches performance from the end-user's perspective. The solution is a Riverbed OPNET product, and gives a proactive, in-depth analytical view of any application performance issues, whether web-based or non-web based.
AppResponse Xpert is flexible, customizable and fully automated, enabling network users to focus on the bigger IT picture, giving business users maximum productivity, and providing end-users with an optimal application experience.
New Relic APM is ranked 6th in Application Performance Management (APM) with 7 reviews while Riverbed SteelCentral AppResponse is ranked 21st in Application Performance Management (APM) with 3 reviews. New Relic APM is rated 8.8, while Riverbed SteelCentral AppResponse is rated 8.0. The top reviewer of New Relic APM writes "Reasonably priced, straightforward to set up, and performs as expected". On the other hand, the top reviewer of Riverbed SteelCentral AppResponse writes "Has modules to troubleshoot web applications, database transactions, and unified communications, all in one". New Relic APM is most compared with Datadog, Dynatrace, Splunk, Azure Monitor and AppDynamics, whereas Riverbed SteelCentral AppResponse is most compared with SolarWinds NPM, Dynatrace, Cisco Stealthwatch, AppDynamics and Aternity. See our New Relic APM vs. Riverbed SteelCentral AppResponse report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.