New Relic APM vs. Riverbed SteelCentral AppResponse

As of February 2019, New Relic APM is ranked 4th in Application Performance Management (APM) with 16 reviews vs Riverbed SteelCentral AppResponse which is ranked 12th in Application Performance Management (APM) with 1 review. The top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". The top reviewer of Riverbed SteelCentral AppResponse writes "The application response time is user-friendly". New Relic APM is most compared with Dynatrace, AppDynamics and Datadog. Riverbed SteelCentral AppResponse is most compared with SolarWinds NPM, Dynatrace and NETSCOUT nGeniusONE.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Find out what your peers are saying about Dynatrace, AppDynamics, CA Technologies and others in Application Performance Management (APM). Updated: February 2019.
316,375 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.Their technical support is pretty good and responsive. We have a real good relationship with them.

Read more »

With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse.

Read more »

Cons
I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy.

Read more »

They need to better integrate with products and solutions from different vendors.

Read more »

Pricing and Cost Advice
The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.Comparatively, the pricing is expensive.

Read more »

The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it.

Read more »

report
Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
316,375 professionals have used our research since 2012.
Ranking
Views
36,546
Comparisons
10,683
Reviews
16
Followers
1,234
Avg. Rating
8.6
Views
10,803
Comparisons
4,404
Reviews
1
Followers
542
Avg. Rating
8.0
Top Comparisons
Compared 28% of the time.
Compared 14% of the time.
Compared 13% of the time.
Also Known As
New Relic MobileOPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
Learn
New Relic
Riverbed
Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

AppResponse Xpert is a unique application performance management, monitoring and troubleshooting solution that approaches performance from the end-user's perspective. The solution is a Riverbed OPNET product, and gives a proactive, in-depth analytical view of any application performance issues, whether web-based or non-web based.

AppResponse Xpert is flexible, customizable and fully automated, enabling network users to focus on the bigger IT picture, giving business users maximum productivity, and providing end-users with an optimal application experience.

Offer
Learn more about New Relic APM
Learn more about Riverbed SteelCentral AppResponse
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits Gartner, Swiss Post, WestLB, Turner, Samlink, RGIS, NetJets, SITA, Mobistar, Lehigh Valley Health Network, and Trafigura.
Top Industries
REVIEWERS
Financial Services Firm18%
Media Company13%
Software R&D Company11%
Retailer7%
VISITORS READING REVIEWS
Non Tech Company21%
Financial Services Firm18%
Transportation Company8%
Manufacturing Company7%
VISITORS READING REVIEWS
Manufacturing Company23%
Comms Service Provider22%
Healthcare Company18%
Government13%
Company Size
REVIEWERS
Small Business37%
Midsize Enterprise29%
Large Enterprise33%
VISITORS READING REVIEWS
Small Business51%
Midsize Enterprise12%
Large Enterprise37%
REVIEWERS
Small Business29%
Midsize Enterprise14%
Large Enterprise57%
Find out what your peers are saying about Dynatrace, AppDynamics, CA Technologies and others in Application Performance Management (APM). Updated: February 2019.
316,375 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email