We performed a comparison between New Relic and Opmantek NMIS based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"It offers helpful user metrics so we can learn more about the user experience."
"Working with the solution is very easy. It's user-friendly."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The simplicity of the dashboard is very good."
"It allows for variable polling times of devices on the network. Because it's all in text, in general, that obviously makes it easier from the automation perspective as well, to modify configuration on the fly, using Puppet and those kind of tools."
"In my case, I prefer to only poll interfaces that have descriptions, and the ones that don't have descriptions, I don't really want to know about them. It does allow for all these bits and pieces and adjustments, and fine tuning to get it to a point where it works for my needs."
"It does have different modules, so you can extend the solution as you need it, or get as little as you need in the beginning, so you don't have to buy a full set of modules. You just buy what you need and expand later on."
"The installer itself is basically something that can be used as a no-questions-asked type of installer. I can use it with automation tools like Chef and Puppet. I don't have to answer some random questions. I can worry about all that stuff later on in the configuration."
"The big thing is the event management engine, which is really, really nice to use, and it comes at a reasonable price, unlike some of the competitors like Netcool from IBM. Those kinds of tools are hugely expensive and they come as resource-heavy types of solutions. This obviously doesn't require as much hardware, but it does offer similar benefits where you can manage all the events."
"The Wi-Fi side needs improvement."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"In the next release, I'd like to see a better pricing structure."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"The customization of the start and end time is kind of cool."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"These kinds of solutions are more node- or device-based solutions. It would be nice in the future if they could be more data-oriented, so it would be easier for me to pull different stats based on ad-hoc requirements; but in a big, centralized database where I can pull specific things, and mix and match the way I want to."
Earn 20 points
New Relic is ranked 6th in Network Monitoring Software with 151 reviews while Opmantek NMIS is ranked 84th in Network Monitoring Software. New Relic is rated 8.6, while Opmantek NMIS is rated 9.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Opmantek NMIS writes "Flexible device polling times and extensible modules are key features for me". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Opmantek NMIS is most compared with Zabbix and PRTG Network Monitor.
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