We performed a comparison between New Relic and Turbo360 (Formerly Serverless360) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"We detect issues using dashboards that we built on New Relic."
"The solution is quite stable."
"The versatility of the solution is its most valuable feature."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"End-user Synthetics and monitoring are very good."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution needs to have staging."
"The deployment process could be improved."
"Compared to their competitors, they are missing some features at the moment."
"It would be nice if there were pre-made dashboards."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Turbo360 (Formerly Serverless360) is ranked 39th in Application Performance Monitoring (APM) and Observability with 2 reviews. New Relic is rated 8.6, while Turbo360 (Formerly Serverless360) is rated 9.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Turbo360 (Formerly Serverless360) writes "Great topic subscription monitoring, helpful management, and useful for audits". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Turbo360 (Formerly Serverless360) is most compared with Azure Monitor. See our New Relic vs. Turbo360 (Formerly Serverless360) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
