"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"It is a scalable solution...It is a stable solution."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The solution is stable. We haven't experienced any bugs or glitches."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"It has a long way to go until it is a cloud-based solution."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"In the beginning, the initial setup was very complex."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"We have encountered instances where it is not easy to do authentication."
"The solution should allow for better integration with other platforms and the UBT."
"The product is not customizable."
ObserveIT is ranked 2nd in User Activity Monitoring while PingID is ranked 7th in Authentication Systems with 14 reviews. ObserveIT is rated 8.4, while PingID is rated 8.4. The top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and Dtex Systems, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID.
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