We performed a comparison between OneLogin by One Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"Ease of integration with AD."
"Documentation."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"The solution's ability to save and manage of all my passwords is great."
"Ease of use is very good, for administrating it. It's very well known."
"Symantec Siteminder Is both scalable and stable."
"It is reliable."
"The solution is easy to use for our managers."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"It is very scalable. We have a very large customer base: 75 million customers."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"It's agent-based. It's convenient to deploy and integrate."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"More off-hour support."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"The technical support could be better."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"To add more value to this solution it needs to be more user-friendly."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"I'd like to see a rework of the user directory configuration."
Earn 20 points
OneLogin by One Identity is ranked 6th in Access Management with 16 reviews while Symantec Siteminder is ranked 17th in Access Management with 69 reviews. OneLogin by One Identity is rated 8.6, while Symantec Siteminder is rated 8.0. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and PingAccess.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
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