We performed a comparison between OP5 Monitor and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We can also observe whatever we want, and there are no limitations."
"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."
"With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level."
"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."
"The API makes it pretty easy to integrate with any system."
"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"Customers have noted the solution helps streamline incident management."
"The glass tables are very helpful."
"The solution has been stable."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
"The root cause analysis is very helpful for us."
"The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."
"The Wi-Fi side needs improvement."
"We do not get performance reports properly."
"The user interface is not what we are used to these days, and should be improved."
"OP5 lacks some visualization, a feature that makes some other products nice. Op5 is built for purpose, which is fine, but if you compare it with some new products, the visualization is not so appealing, especially for management... If you don't need fancy visualizations, OP5 is fine."
"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."
"They need to improve the dashboard interface."
"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."
"After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"It would be good if an interface was included in the next release."
"It was an intimidating tool for us to jump into at the beginning."
"I believe the refresh time should be faster."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"We also faced challenges relating to UI development."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
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OP5 Monitor is ranked 46th in Network Monitoring Software with 6 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. OP5 Monitor is rated 8.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of OP5 Monitor writes "Useful online resources, customizable, and highly effective monitoring". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". OP5 Monitor is most compared with Nagios Core, Opsview, Zabbix, SCOM and Icinga, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our OP5 Monitor vs. Splunk ITSI (IT Service Intelligence) report.
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