We performed a comparison between OpsRamp and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"Predictive analysis is a valued feature."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"Most features work fine."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The technical support is fantastic, and they are fast to respond."
"The solution has great workflow and server modules."
"It gives you remote control and has a mobile app."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The setup is simple."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"OpsRamp cannot be scaled for big and large company deployments."
"Automation is currently quite complex and needs to be improved."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"An area of improvement would be application monitoring."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"There are some bugs or glitches."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"The solution does not allow you to make a script for just one customer."
"They have good technical support but it's not excellent."
OpsRamp is ranked 4th in Event Monitoring with 10 reviews while Pulseway is ranked 14th in Remote Monitoring and Management (RMM) with 6 reviews. OpsRamp is rated 7.8, while Pulseway is rated 8.6. The top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Moogsoft, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager, PRTG Network Monitor and Spiceworks. See our OpsRamp vs. Pulseway report.
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