We performed a comparison between Oracle CX Sales and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.
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Oracle CX Sales is ranked 17th in CRM with 11 reviews while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in CRM. Oracle CX Sales is rated 7.4, while salesforce.com Desk.com [EOL] is rated 4.0. The top reviewer of Oracle CX Sales writes "Can look at all projects under one account and is more process oriented". On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". Oracle CX Sales is most compared with Siebel CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM, Oracle Fusion Service and SAP CRM, whereas salesforce.com Desk.com [EOL] is most compared with .
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