Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Parallels Remote Application Server (RAS) comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Parallels Remote Application Server (RAS) based on real PeerSpot user reviews.

Find out in this report how the two Application Virtualization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Instead of pointing to any single feature, I would say the most valuable aspect of Citrix Virtual Apps and Desktops is the overall product itself. Virtualized apps and desktops, in theory and in practice, are very helpful to users.""The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly.""Stable product with straightforward setup.""This is a very stable solution which you can feel confident using.""The installation and maintenance are good.​""The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks.""It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use.""There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."

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"The stability is ok - once I finished the setup, the system was quite stable.""It has allowed us to centralize the software location so we don't have to update the software client on 70 computers.""The most valuable feature is the ease with which you can publish applications to different groups of users, by integrating with Windows Active Directory.""We use RAS to publish cloud desktops to our clients. The ability to easily publish resources to a subset of users is what we find most valuable.""Simplicity of the interface is a valuable feature.""Setup was straightforward. Our particular use case involved an Active Directory forest involving two data centers and three domains. User authentication against Active Directory was the easiest to set up and validate of any application installed in the last three years.""You have the opportunity to virtualize applications in different locations. Everything is in one pane or one window, which is quite good.""We use Cloudpaging to package and deploy the vast majority of our applications to our standard Windows 10 desktops. With the use of Parallels integration into Software2 AppsAnywhere hub, this means we can use the same packages to deliver Windows applications to almost any device - Windows, mac OS, iOS, Android, Linux, Xbox One, PS4 - just by ticking a box."

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Cons
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying.""We encounter compatibility issues related to hardware, scanners, and other devices.""The solution's technical support is not so good.""Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent.""There are many latency and slowness issues, which are things looked after by Citrix.""The speed and connectivity of Citrix DaaS could be improved.""My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones.""Citrix has to support all of the hypervisors including KVM and OpenStack KVM."

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"Since I've been here less than a year, I have had to upgrade the system three times. The first time was the major upgrade but they have upgraded twice since, and I think that's too many times in that time span.""We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is.""It needs Windows scaling on Android/iOS devices. At present, the concept of delivering apps to Android and iOS devices is appealing, but the reality is the screen size on these devices is so small that, unless there is some scaling option, it is not really usable.""We would like the ability to provide a popup message, such as a maintenance notification. That same notification on the Parallels client would be awesome.""The customization of the web interface could possibly use some improvement. Little things, like being able to place a background image instead of just choosing from a palette of colors, would be nice.""We have had significant, ongoing issues with printing. It would be great to have a best practice for dealing with printing that we can offer to our customers.""From a seller's point of view, there are a lot of things that they could do better in the sales cycle.""We use several gateways because access to our secret zone requires two-factor user authentication. It is a lot of hassle differentiating among users with or without two-factor. Of course, we could use two farms, but that would mean more management too."

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Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "The pricing has always been competitive, and the new SPLA licensing model works great for our business and clients."
  • "I think the new pricing is a little bit high. If the price was lower, we could use it for many more customers. If there was one improvement to be made to this product, it would be a small-business version, at a much lower price point."
  • "Work with the vendor, as this is a fairly new product and they want use cases. Deals can be made."
  • "Comparable performance to Citrix for our use case at a significantly lower cost. Pricing is clear and there are relatively few options or other pricing considerations when compared to similar products. Just be sure not to forget the Microsoft licensing that goes along with a Parallels deployment."
  • "Just compare it to Citrix and you will see the value in it."
  • "Pricing is a little steep."
  • "It justifies the price. In terms of licensing, initially when we got the product it was an unlimited licensing strategy. We knew would grow in the coming years. So initially, we took a plan which had no limit. After a year or so the strategy changed and we were being limited to 105 licenses, that was the minimum... If there was flexibility for increasing the number of licenses that would be great because you never know how much you are going to grow in the next year."
  • "We currently use Parallels side-by-side with an Azure cloud-hosted solution. This may be from a lack of product knowledge on my part, but we still need to work out the most effective way to shut down servers outside of hours, thereby reduce hosting costs. I am not entirely convinced Parallels does this well yet."
  • More Parallels Remote Application Server (RAS) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:The solution is powerful, and it has good speed and performance.
    Top Answer:The product is not expensive. I rate its pricing a three or four out of ten.
    Top Answer:Parallels Remote Application Server (RAS) is an expensive solution, and its pricing could be improved.
    Ranking
    Views
    2,276
    Comparisons
    1,380
    Reviews
    23
    Average Words per Review
    592
    Rating
    7.5
    Views
    765
    Comparisons
    509
    Reviews
    3
    Average Words per Review
    283
    Rating
    8.0
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Parallels RAS
    Learn More
    Parallels
    Video Not Available
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    ApplicationServer delivers applications, data and virtual desktops from a central location, providing continuous availability, resource-based load-balancing and complete network transparency.
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Government15%
    Construction Company15%
    University15%
    Local Government8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Comms Service Provider8%
    Government8%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business52%
    Midsize Enterprise8%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise56%
    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Remote Application Server (RAS)
    March 2024
    Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Remote Application Server (RAS) and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Application Virtualization with 90 reviews while Parallels Remote Application Server (RAS) is ranked 5th in Application Virtualization with 24 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Parallels Remote Application Server (RAS) is rated 8.8. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Apache Guacamole, whereas Parallels Remote Application Server (RAS) is most compared with Microsoft Remote Desktop Services, Citrix Workspace, VMware Workstation, NVIDIA GRID and Parallels Desktop. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Remote Application Server (RAS) report.

    See our list of best Application Virtualization vendors and best Virtual Desktop Infrastructure (VDI) vendors.

    We monitor all Application Virtualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.