Parallels Remote Application Server (RAS) Pros and Cons

Parallels Remote Application Server (RAS) Pros

JH
Datacenter Engineer at Freelancer
Simplicity of the interface is a valuable feature.
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SC
Solution consultant at a tech services company with 11-50 employees
Its price and ease of use are the most valuable. It is simple and has good performance.
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Parallels Remote Application Server (RAS) Cons

JH
Datacenter Engineer at Freelancer
If the solution crashes, then all the customers connected through that agent, lose their session.
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SC
Solution consultant at a tech services company with 11-50 employees
Generally, it is a very good solution. The main thing that I would improve is their presence here in Mexico. They don't have strong local support here in Mexico. They should have a worldwide presence so that we don't have to do everything through the people in the US. The initial setup was a little bit complex because we were migrating from Citrix. For customers who are migrating from another platform like VMware or Citrix, it would be great if they can provide an automated migration solution.
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