We performed a comparison between PingID and SAP Identity Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"This is a user-friendly solution."
"It's pretty stable as a product."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The solution is stable. We haven't experienced any bugs or glitches."
"It provides ease of connecting all our devices."
"We use the product to run different reports."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The setup process is straightforward."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"The most valuable feature is the user experience for managing information."
"It provides basic automatic user administration and role provisioning to save time."
"The management console needs to be improved. PingID should revise it."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The product is not customizable."
"We have encountered instances where it is not easy to do authentication."
"The solution should allow for better integration with other platforms and the UBT."
"PingID would benefit from a better user interface for integration."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"Research and marketing need to be improved."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"The pricing could be better."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"SAP Identity Management can improve risk analysis and authority checks."
"I have encountered issues with the host authentication feature."
PingID is ranked 7th in Authentication Systems with 14 reviews while SAP Identity Management is ranked 12th in Identity Management (IM) with 13 reviews. PingID is rated 8.4, while SAP Identity Management is rated 7.8. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of SAP Identity Management writes "Allows for seamless integration and provides a unified login experience ". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID, whereas SAP Identity Management is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, SAP Customer Data Cloud, Saviynt and Omada Identity.
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