We performed a comparison between PingID and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The only feature we were looking for in PingID was SSO integration with our existing web app."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"This is a user-friendly solution."
"We use the product to run different reports."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It's pretty stable as a product."
"It is a scalable solution...It is a stable solution."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"It offers more platform support, like Apple, Android, and Microsoft."
"Cloud-based service and management."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It's a good tool. It's pretty straightforward."
"The VPN we are using is good and working quite well."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The management console needs to be improved. PingID should revise it."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"The solution should allow for better integration with other platforms and the UBT."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"We have encountered instances where it is not easy to do authentication."
"It has a long way to go until it is a cloud-based solution."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"In the next release, I would like the ability to work offline with remote access."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec VIP Access Manager is ranked 14th in Authentication Systems with 15 reviews. PingID is rated 8.4, while Symantec VIP Access Manager is rated 8.4. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, Q-Bot and RSA SecurID. See our PingID vs. Symantec VIP Access Manager report.
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