We performed a comparison between SolarWinds NetFlow Traffic Analyzer and SymphonyAI IT Service Management based on real PeerSpot user reviews.
Find out what your peers are saying about Darktrace, Vectra AI, Auvik and others in Network Traffic Analysis (NTA)."The most valuable feature is the alarm that is set up to trigger based on bandwidth utilization."
"With SolarWinds, we are now able to accurately gauge bandwidth consumption."
"The solution's most valuable feature is its traffic analysis."
"NTA's most valuable feature is traffic analysis and visibility."
"As it offers enterprise solutions, it has all the essential features for business."
"The performance analysis is a valuable feature. With the performance analyzer, we can see the realtime monitoring, the realtime performance, and historical performance on specific components like virtualization storage, CPU, servers and network equipment."
"The most valuable feature is the ability to look for any increases in bandwidth over time so that we can plan before it becomes critical."
"The initial setup was straightforward."
"The product has the best features for ITSM."
"The most valuable feature is remote access. People are working from home, and we can take remote access through it."
"SummitAI IT Management Suite's chat box feature has reduced our service discount, and because it's intelligent, the responses that go out to the users have improved, and the resolutions are much faster."
"It was easy to access and fast. Our experience using it solely as a ticketing tool. We used fetch reports from the tool, particularly with regard to SLA tracking for our partners."
"Technical support needs improvement."
"I'm expecting to see a little bit more artificial intelligence and machine learning algorithms. They need a bit more sophistication in that."
"The pricing is expensive."
"It can be complex to set up and configure."
"It does not flow. It cannot do our metric performance monitoring. So it is very limited. They can do it but in a very limited fashion. It is only good for SNMP-based alerts."
"There is room for improvement when it comes to the traffic generated by the analyzer and the analysis of that traffic."
"This solution would benefit from having more security-based communications between the actual devices and the software itself."
"I would like to see more training videos and additional material for learning how to use this solution."
"I would like them to add software inventory in the next release. We don't have that right now."
"There could be flexibility in terms of customization."
"SummitAI IT Management Suite's project management and operational management features could be improved."
"Integration was a major limitation with SummitAI."
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SolarWinds NetFlow Traffic Analyzer is ranked 6th in Network Traffic Analysis (NTA) with 34 reviews while SymphonyAI IT Service Management is ranked 23rd in IT Service Management (ITSM) with 5 reviews. SolarWinds NetFlow Traffic Analyzer is rated 7.6, while SymphonyAI IT Service Management is rated 7.8. The top reviewer of SolarWinds NetFlow Traffic Analyzer writes "Displays traffic visibility and efficient traffic flows". On the other hand, the top reviewer of SymphonyAI IT Service Management writes "Good ticketing tool but limitations with integration". SolarWinds NetFlow Traffic Analyzer is most compared with ManageEngine NetFlow Analyzer, Cisco Secure Network Analytics, Zabbix, SolarWinds NPM and Darktrace, whereas SymphonyAI IT Service Management is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, Microsoft Configuration Manager and IBM SmartCloud Control Desk.
We monitor all Network Traffic Analysis (NTA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
