We performed a comparison between Webroot Business Endpoint Protection and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Sophos Intercept X comes out ahead of Webroot Business Endpoint Protection. Webroot Business Endpoint Protection’s technical support has some issues with DNS and a web filtering plugin conflict, which may lead to less reliable support.
"The setup is pretty simple."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The stability is very good."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The solution was relatively easy to deploy."
"It is stable and scalable."
"This is stable and scalable."
"The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources."
"The deployment is quick. It just depends on the environment and what you may be replacing."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
"It is very easy to set up and easy to use. It is also not resource-intensive."
"We most value the price and interface quality with Sophos Intercept X. We focus on solution quality."
"The security on offer is pretty good. We are happy with it."
"Since it's cloud-managed, the solution is easy to administer, especially if the person using it is in a different geophysical location."
"We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X. We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization."
"The solution is very simple and straightforward to use."
"The Webroot cloud console is very powerful."
"The ease of use of the centralized admin console is its best asset."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"Webroot's tech support is pretty good; they've given me some pointers."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"FortiEDR can be improved by providing more detailed reporting."
"Detections could be improved."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"ZTNA can improve latency."
"The support needs improvement."
"The performance offered by the product needs improvement."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"I would like the solution to have more functions and to be more user-friendly."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"Sophos needs to create a YouTube channel with educational material for technicians or engineers."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
"The tool is not stable on Linux systems."
"The tool should be made compatible with Linux and Microsoft operating systems."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"We need to know more details about how the virus interacted with the computer."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"It doesn't do anything proactive. The virus has to hit the machine before it detects it."
"Reporting system could be improved."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 100 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Intercept X Endpoint is rated 8.4, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Intercept X Endpoint vs. Webroot Business Endpoint Protection report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.