Anonymous UserIT Network Engineer at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The Intercept X feature is the most valuable feature. You can't find this feature in other firewalls because Intercept X works as if it has an interaction between the endpoint and the firewall."
"The most valuable features of the solution are the fact that they are able to encrypt the hard disk and to encrypt USB sticks."
"The user interface is simple, It makes it very easy to use."
"The monitoring features are easy to use."
"The user experience and the quality of the features are good."
"Policy deployment is easy and quick to do."
"The solution has done a fabulous job of protecting us from threats."
"The most valuable feature is the synchronized security. It's a unique feature on the market at this time only offered by Sophos. As a reseller, we often win bids and get clients because of this unique trademark feature."
"This solution is able to protect the data, files, and folders that have been hijack or encrypted."
"The solution offers a lot of custom features."
"Customer service has been excellent. Trend Micro has very good deals and support - also in the Middle East."
"Sophos SafeGuard is a German product. Sophos isn't really active in Europe. The Middle East, Africa, South Africa works with Sophos but their primary users aren't in Europe. They should market and push this solution to the European market."
"The solution is not using other features like booting encryption, because it causes very heavy processing of the workstation. If they could find some way to handle the encryption and decryption to be lighter on the workstation it would be better."
"The cost is rather expensive. It's a pain point for many clients. They should work to see if they can reduce pricing."
"I would like to see a support-cloud, where Sophos creates a single package that contains all of its products."
"The tutorials need to be simplified. The existing ones need to be easier to follow and we could use some tutorials for basic setups. They should aim to be more like Cisco, which offers very good tutorials and materials."
"Having a DLP integrated with the encryption engine would be very good."
"Technical support could be a bit better."
"In the next release, I would like to see more automation with the endpoint logging, but it's a special feature that is quite complicated to explain."
"This solution is weak and cannot detect the latest ransomware."
"Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful."
"There have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow."
"The licensing costs depend on the series. For example, XG 85 can be around $200. If you go to ACC or to a four or five-year enterprise solution, you will find these devices can cost $10,000. It depends on the series."
"Licensing for this solution is on a yearly basis."
"The licenses are dependant on the number of users and computers you have to protect."
"We have a yearly license with Sophos which is around $1000-$1200 or so per annum. There are no additional costs beyond the standard licensing fee."
"Licensing is on a yearly basis and the pricing could be better."
"Each license costs about $10/year. It's fairly inexpensive because it's a new product. In Pakistan, no more than two or three companies can apply for mobile protection right now. I don't know if there are ancillary costs above the standard licensing fee."
Earn 20 points
Sophos SafeGuard is ranked 2nd in Mobile Data Protection with 15 reviews while Trend Micro Mobile Security is ranked 4th in Mobile Data Protection with 3 reviews. Sophos SafeGuard is rated 8.4, while Trend Micro Mobile Security is rated 8.6. The top reviewer of Sophos SafeGuard writes "An excellent endpoint solution that's easy to setup, very stable, and highly secure". On the other hand, the top reviewer of Trend Micro Mobile Security writes "Heightened mobile protection that is user-friendly and offers lots of custom features". Sophos SafeGuard is most compared with Microsoft BitLocker, Trend Micro Endpoint Encryption, Cisco AMP for Endpoints, Symantec Endpoint Encryption and McAfee MVISION Mobile, whereas Trend Micro Mobile Security is most compared with Lookout, McAfee MVISION Mobile, Sophos Mobile and Microsoft BitLocker. See our Sophos SafeGuard vs. Trend Micro Mobile Security report.
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