We performed a comparison between Arcserve UDP and Veritas Backup Exec based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable features are the replication to the cloud and the deduplication."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The product provides instant and virtual standbys."
"It's simple to set up."
"The recovery part of the product is very good."
"Global deduplication is the best feature of this solution."
"The standard backup and restore feature is most used."
"This solution has a very good technical support department that is very responsive."
"The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft."
"This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment."
"The product is good in a small environment when looking to a backup on a tape."
"It has good stability. Its interface is very good, responsive, and easy for restoring data. I use it for backup, encryption, and restore operations, and it works. I am using many agents from VM to LMDP. I also use an agent for SQL Server, which has advanced options because it is the Enterprise version."
"It is a scalable product."
"The initial setup is easy."
"I have not seen another backup solution as scalable as this one."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The support could be more knowledgeable and faster."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Backups are very slow and time consuming."
"The solution's reporting could be improved and should provide customized reports."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The pricing is an area of improvement and the mode of marketing it."
"A web console would be great because nowadays a lot of products are web-based and you can access the console from various environments. So I would recommend bringing this feature in the next solution."
"The solution could improve and adapt to new applications in the market so we can integrate Veritas Backup Exec with them to facilitate backup processes within these applications."
"The initial installation needs some effort."
"I wish that they have an outlet for the other products from Veritas built into the Backup Exec product. For example, Backup Exec does only server backup. Currently, it is possible to read the backup of one other product, but if they can add more products so that you can just go into the dashboard of these other products by clicking on a button within the Backup Exec product, it would be great."
"They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics."
"The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud. Meaning, instead of using local storage if we're backing up a small user or end user, we want to be able to make it so they can direct the backups directly to the cloud. It can't be done at the moment. We can only back up to the storage then replicate to the cloud, but we cannot use the cloud as a source of storage."
"The deduplication feature can be improved."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Veritas Backup Exec is ranked 15th in Backup and Recovery with 71 reviews. Arcserve UDP is rated 7.6, while Veritas Backup Exec is rated 7.8. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Veritas Backup Exec writes "Highly stable, intuitive design, and integrates well". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Rubrik and Veritas NetBackup, whereas Veritas Backup Exec is most compared with Veeam Backup & Replication, Veritas NetBackup, Acronis Cyber Protect, Commvault Cloud and Veritas Alta SaaS Protection. See our Arcserve UDP vs. Veritas Backup Exec report.
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