We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet is very user-friendly for customers."
"The setup is pretty simple."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The product detects and blocks threats and is more proactive than firewalls."
"The product's initial setup phase is very easy."
"The solution is easy to use."
"The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
"Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware..."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"Easy to use solution."
"There are no issues with scalability."
"Offers good antivirus and local firewall."
"I like the anti-malware features."
"For day-to-day efficiency, it provides a good dashboard, so our team can be active 24/7 instead of doing a lot of manual stuff. We just look at the dashboard, and it's all done."
"Easy to scale, stable solution for workload and server security and protection. It's easy to set up and has a good ransomware protection feature."
"There's useful monitoring on offer."
"The solution's endpoint protection is the most valuable feature."
"The file integrity and log inspection are game-changing features for us."
"The most valuable feature of the product is vulnerability detection."
"It is stable and we have not faced any challenges during the rolled out"
"The dashboard isn't easy to access and manage."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support needs improvement."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Cannot be used on mobile devices with a secure connection."
"The only minor concern is occasional interference with desired programs."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing."
"This latest version has proven unreliable for management and installation."
"There is a lack of reporting and alerts."
"The stability was not the best. There were times when antivirus updates broke it. It wasn't necessarily self-updating - at least, not in terms of the virus signatures. It updated in terms of the executable files. Therefore, when Windows updates would come out, they often couldn't be installed, or the computer would hang due to the fact that the updates weren't compatible with the antivirus."
"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with."
"The management of the server is a bit complex."
"Reporting in this solution needs improvement."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"What this product lacks at this stage is the ability to have automated workbooks to do the response. At this stage, the response is more manual, and it is not automated. If there is a response functionality in Deep Security, similar to what we have in EDR these days, to automatically respond to some of the threats, it would be cool. So, we'd like to have an automated response. There should be a response functionality."
"The licensing structure could improve."
"The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."
"I would like to see an EDR function for the servers, as that would be useful for us."
"The implementation can be inflexible and not easy, as it requires knowledge of things like virtualization and administration on Windows."
"Requires simplification, a fair amount of trouble shooting required."
"The solution could use more integration."
"The workloads must be better."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, VMware Carbon Black Endpoint and Trellix Endpoint Security.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.