Ahmed-DawoodCEO at Oriental Weavers
Jeevan KumarTechnical Manager at Digital World
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Threat protection has always worked well."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"The most valuable feature is the virus and malware detection capability."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"The feature I find most useful is the console for reporting."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"The features I find the most valuable are the protection, the encryption, and the DLP."
"Technical support was perfect."
"Allows us to protect OneDrive and SharePoint, and emails too."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"It can be managed from the cloud."
"The most valuable feature is Data Loss Prevention (DLP)."
"The solution needs more in-depth analytics."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"This latest version has proven unreliable for management and installation."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"This solution needs better compatibility with services and applications."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"If Symantec wants to improve, they should have a single event for all their products."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"The detection and response can always be improved."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"Lacking analytics and a machine learning technique."
"The cost is very high and it should be lower to be more competitive."
"No built-in vulnerability scanner for management solutions."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We receive a discounted price for this solution because we are a non-profit organization."
"The problem is Symantec is more expensive than other vendors."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"Its price should be reasonable."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"The EDR options are costlier than other products."
"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."
"Pricewise, this product is okay."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.
Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.
Symantec End-User Endpoint Security is ranked 3rd in Endpoint Protection (EPP) for Business with 41 reviews while Trend Micro ServerProtect is ranked 29th in Endpoint Protection (EPP) for Business with 5 reviews. Symantec End-User Endpoint Security is rated 7.4, while Trend Micro ServerProtect is rated 8.2. The top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Realtime intelligent end-to-end detection and protection from malware in a highly versatile product". Symantec End-User Endpoint Security is most compared with Microsoft Defender Antivirus, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, Kaspersky Endpoint Security and Symantec Data Center Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Trend Micro Apex One, SentinelOne, Microsoft Defender Antivirus and Trend Micro Smart Protection. See our Symantec End-User Endpoint Security vs. Trend Micro ServerProtect report.
See our list of best Endpoint Protection (EPP) for Business vendors.
We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.