We performed a comparison between Symantec Endpoint Security and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The product's initial setup phase is very easy."
"The product detects and blocks threats and is more proactive than firewalls."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"This is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"We never expect downtime. There is also great ease of use for my admins."
"I find it is the most reliable solution on the market."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."
"I have found the solution to be very scalable, we have 700 employees using the solution in our organization."
"The solution is easy to use."
"It is easy to use. Its interface is user-friendly. So, anybody can use it very well, which is a good thing."
"The product blocks computer viruses."
"The ease of use of the centralized admin console is its best asset."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"Auto-Remediation"
"It is excellent endpoint protection for mobiles that does everything it says it will."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"The Webroot cloud console is very powerful."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"The dashboard isn't easy to access and manage."
"The solution should address emerging threats like SQL injection."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes."
"Symantec End-point production doesn't support the EDR function."
"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"It would be helpful if this product provided patch management functionality."
"Reporting in this solution needs improvement."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"The reporting could be improved."
"SONAR could be improved. The false/positive rate is a little high."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"Unified threat management (UTM) integration."
"We need more control over when upgrades to the app are rolled out."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"There should be a Webroot Business Endpoint Protection mobile app."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Symantec Endpoint Security is rated 7.6, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, Intercept X Endpoint and Bitdefender GravityZone Enterprise Security. See our Symantec Endpoint Security vs. Webroot Business Endpoint Protection report.
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