We performed a comparison between Symantec Identity Governance and Administration and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."User-friendly solution."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"It offers a nice price. It's mid-range."
"Word mining and risk campaigns are the most valuable features of this solution."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"The product is relatively easier to use than other identity management products."
"Automated provisioning removes manual labor and manual provisioning."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"They need to improve the cost for small companies."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"I would like to search on date fields, which is not possible now."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"I find the API boring. I also faced issues while integrating with CA SSO."
"The solution is not the best or the fastest available."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Reporting could be improved."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"The product's technical support could be better."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
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Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews while UserLock is ranked 11th in Authentication Systems. Symantec Identity Governance and Administration is rated 7.6, while UserLock is rated 10.0. The top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
