We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Integration with Active Directory and the Azure platform make it a complete solution."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"The most valuable features are the indexing, the file-level restore, and the replications between regions."
"The product is good for volume-level backups."
"The ease of failover and test environments has proven invaluable."
"We use to use VMware replication appliances to attempt to replicate our VMs to remote locations and servers, but Zerto's one-to-many replication options with deduplication have made the process much simpler without having to constantly worry about the versions of each driver."
"The most valuable feature of Zerto is its overall flexibility, where it can be used for standard DR or you can also use it for server migrations, data center consolidations, etc."
"We are in the process of switching over our production data center and Zerto has been a true time-saver that has cost us zero downtime."
"The fact that we are able to test the failover of live systems during regular hours is invaluable to our organization."
"It is incredibly granular and I really appreciate that."
"The mobile application is very useful as a real-time monitoring, reporting tool. When asked the status of our machine backup and recovery ability, an easy answer is to display the status on the real-time application or browser. The Zerto Analytics tool helps predict future storage needs by tracking trends in space, journal size, and I/O rate. These are reportable statistics making quantifiable tracking easy and accurate. Having a web interface simplifies access by other system administrators."
"There are two things that are keeping us with the solution: 1. It does a very good job of keeping the data in sync at all times. 2. In the event of a failover or in the event of a contingency, we are able to retrieve the data very quickly without any issues."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"They are niche with the work that they do, but they should have more integration with NetBackup and the reporting is something they should be working towards improving."
"The product needs to improve its file-level or granular-level backups."
"I would like to see better notifications when the sync is off for an extended length of time."
"The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced."
"I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM."
"The setup process is time-consuming."
"The GUI could be streamlined a bit more to enhance the administrative tasks."
"It would also be nice if they could find a way to make it where one VM does not impact the entire journal history of the VPG."
"Certain areas were designed and work fine for VMware but are under development for Hyper-V. Eventually, all features will work for both platforms."
"When we are trying to upgrade any virtual machines, we have to stop the virtual machines that have been replicated in Zerto and then upgrade or update to the virtual machines onsite. Instead of having to do it manually, there should be some way of automating that particular function."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""
"When comparing to other solutions, the price is at par."
"The cost is not dirt cheap but also is not terrible."
"The cost per VM is a bit high."
"You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy."
"Zerto is not cheap but is an invaluable asset."
"I would suggest getting a dedicated, well-informed rep."
"If it were easier to license, and to scale it out a little bit more economically, that'd be a godsend. At the end of the day, my druthers would be to have all 200 of our servers protected by this platform. But for a company our size, that stretches our IT budget and it just doesn't make economic sense."
"It's very equitable, otherwise you wouldn't do it. It's something that we utilize for the licenses per core as far as what we're backing up. Therefore, it's very cost-efficient as far as the licensing goes. For the amount of stuff that we're backing up and what we're utilizing it for, the licensing is not very expensive at all."
"There is a one-time cost for maintenance and support. We have a three-year contract that we will have to renew when those three years come up. There is also licensing on top of that for whatever product you are using it for."
Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.
Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.
With Veritas CloudPoint, you get the visibility and control from one intuitive central dashboard to confidently manage and easily orchestrate enterprise data protection for your business data consistently across the broadest range of applications and workloads, in both private and public clouds, helping you to transform your organization into a confident multi-cloud digital enterprise.
Zerto, a Hewlett Packard Enterprise company, empowers customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform eliminates the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The simple, software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data mobility. Zerto is trusted by over 9,500 customers globally and is powering offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 350 managed service providers.
Veritas CloudPoint is ranked 19th in Cloud Backup with 2 reviews while Zerto is ranked 2nd in Cloud Backup with 53 reviews. Veritas CloudPoint is rated 9.0, while Zerto is rated 9.2. The top reviewer of Veritas CloudPoint writes "Easy to set up, comes with NetBackup, and good for volume-level backups". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veritas CloudPoint is most compared with Veeam Backup for Office 365, AvePoint Cloud Backup, NetApp AltaVault and Veeam Backup & Replication, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault and Azure Site Recovery. See our Veritas CloudPoint vs. Zerto report.
See our list of best Cloud Backup vendors.
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