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ExtraHop Reveal(x) Room for Improvement

Sales Engineer | Technical Sales | Pre-Sales at SUSE

Netflow - Processing Netflow can be cumbersome as it requires triggers to truly gain value and insight. This in turn can add a bit of load to the hardware. The focus of ExtraHop Reveal (x) is live packet data.

Triggers - While the triggers are great for specific use cases, it can add load to the hardware and requires some development skill, which can be costly.

VoIP - While we can view SIP and RTP (quality, MOS, etc.) it is not the best solution for VoIP itself. There are better solutions for more detailed VoIP monitoring. It can solve some problems, but not all problems.

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Head of Network Services at a tech services company with 10,001+ employees

At this point, there aren't any features that are lacking, from our perspective. The solution is pretty complete.

The solution is expensive and gets more expensive if a company needs to scale it.

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