Manjeet Yadav - PeerSpot reviewer
Principal Cyber Security Technologist at a computer software company with 51-200 employees
Real User
Top 5
Quick detection and response time, with helpful playbooks used to automate our response
Pros and Cons
  • "It has a quick detection and response time."
  • "The area that needs improvement is integration with multiple third-party vendors."

What is our primary use case?

The primary use case of this solution is as a next-generation firewall. It is used to restrict the breach that will occur from any particular malicious server command or control. 

The primary focus is to save the customer's confidential data and break the connection.

What is most valuable?

The most valuable features are the playbooks that allow you to take action immediately after the approval of the analytics and anomalies.

It has a quick detection and response time.

What needs improvement?

The area that needs improvement is integration with multiple third-party vendors. For example, if you have customers who are using the CheckPoint firewall or Sophos firewall, and they are forwarding any logs to the Syslog format system, it should re-automate though the third-party firewall or any third-party proxy.

In the next release, I would like to see UEBA included. User entity behavior analytics is very important. Also, I would like to have the UEBA integrated with the cloud, making it accessible from any specified region. This would be very helpful for our customers.

For how long have I used the solution?

I have been working with FortiSOAR for five years.

Buyer's Guide
Security Orchestration Automation and Response (SOAR)
April 2024
Find out what your peers are saying about Fortinet, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: April 2024.
768,886 professionals have used our research since 2012.

What do I think about the stability of the solution?

After the new hardware and software were launched, it became more stable.

What do I think about the scalability of the solution?

It's now scalable since the new release.

How are customer service and support?

Technical support is good.

Depending on what hour you are calling, it may take some time. If you are calling within the same time zone then it 's fine, but if you are calling from Africa for example, it will be rerouted to another region.

How was the initial setup?

I was not a part of the initial setup. I only saw the demo and it seems that it is easy, rather than complex.

Now that I have more hands-on experience, I see that it is easy to manage and configure.

What's my experience with pricing, setup cost, and licensing?

Pricing is fine compared to other solutions.

What other advice do I have?

I am a Fortinet certified engineer.

Depending on the customer's requirements, and based on their RFP demand and budget, I would recommend this product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Software Engineer at a tech services company with 11-50 employees
Real User
Top 20
The solution’s dashboard is not easy to understand, though it can be used to monitor internal system logs
Pros and Cons
  • "The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
  • "Fortinet FortiSOAR's dashboard is not easy to understand."

What is our primary use case?

I use Fortinet FortiSOAR for monitoring my internal system logs.

What is most valuable?

The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies.

What needs improvement?

Fortinet FortiSOAR's dashboard is not easy to understand.

For how long have I used the solution?

I have been using Fortinet FortiSOAR for around four months.

What do I think about the scalability of the solution?

Around ten users are using the solution in our organization.

How was the initial setup?

Fortinet FortiSOAR's initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiSOAR is an expensive solution.

What other advice do I have?

Our company decided to use Fortinet FortiSOAR because of the malicious IP and some threats that entered the internal network. Our organization uses the solution for security purposes.

Overall, I rate Fortinet FortiSOAR a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
PeerSpot user
Buyer's Guide
Security Orchestration Automation and Response (SOAR)
April 2024
Find out what your peers are saying about Fortinet, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: April 2024.
768,886 professionals have used our research since 2012.
Cyber Security Tech Lead at a tech services company with 1,001-5,000 employees
Real User
A great security automation response and no missing features
Pros and Cons
  • "The product can be automated for network security purposes. The solution offers a great security automation response."
  • "I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."

What is our primary use case?

We primarily use this solution with our clients for security operations.

What is most valuable?

The solution has many connectors, which is quite helpful.

It's easy to integrate the product with others.

The product can be automated for network security purposes. The solution offers a great security automation response.

What needs improvement?

I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it.

What do I think about the stability of the solution?

The stability of the solution is good. It's not buggy or glitchy. It doesn't freeze. We're satisfied with the level of stability provided.

How are customer service and technical support?

We have a local distributor for Fortinet that we contact when we need assistance with something technical. They're excellent when it comes to helping us. They're responsive and knowledgeable. I'd rate them very highly.

Which solution did I use previously and why did I switch?

We've used Splunk in the past, however, we haven't used it in about two years.

How was the initial setup?

The initial setup is not complex. It's straightforward. We found it to be quite easy to install.

It takes about one month to install everything. It's pretty quick. It also takes about one week to create a playbook and educate clients on the use of the device.

What about the implementation team?

We help our clients implement this solution within their organizations.

What other advice do I have?

We're a Fortinet partner.

We're security integrators in Thailand, with clients in the banking and retail sectors, among other industries.

I'm not sure if we're using the latest version of the solution or not.

I'd recommend the solution. I've installed many products, and I believe Fortinet to be one of the best of them.

I would rate the solution five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Security Orchestration Automation and Response (SOAR) Report and find out what your peers are saying about Fortinet, Palo Alto Networks, Splunk, and more!
Updated: April 2024
Buyer's Guide
Download our free Security Orchestration Automation and Response (SOAR) Report and find out what your peers are saying about Fortinet, Palo Alto Networks, Splunk, and more!