Raj BartakkeDirector Customer Success and ServiceNow Practice Lead at CoreSphere, LLC
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The product can be automated for network security purposes. The solution offers a great security automation response."
"It has a quick detection and response time."
"The solution is available over the cloud and is easy to manage."
"My favorite feature is the application vulnerability scanner."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"The area that needs improvement is integration with multiple third-party vendors."
"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."
"The threat intelligence module needs a better dashboard."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"Pricing is fine compared to other solutions."
"This product is a good value for the money."
As the digital attack surface expands, security teams must also expand their defense capabilities. Yet, adding additional security monitoring tools is not always the answer. Additional monitoring tools means more alerts for security teams to investigate, more context switching in the investigation process, and slower response times. This creates a number of challenges for security teams including alert fatigue, a lack of qualified security personnel to manage new tools, and slower response times.
Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.
ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.
Fortinet FortiSOAR is ranked 10th in Security Orchestration Automation and Response (SOAR) with 2 reviews while ServiceNow Security Operations is ranked 6th in Security Orchestration Automation and Response (SOAR) with 3 reviews. Fortinet FortiSOAR is rated 7.0, while ServiceNow Security Operations is rated 9.0. The top reviewer of Fortinet FortiSOAR writes "Quick detection and response time, with helpful playbooks used to automate our response". On the other hand, the top reviewer of ServiceNow Security Operations writes "SN SecOps offers a great set of features to better ingest information from Detection, SIEM, Vulnerability, and Threat Intelligent apps to better manage SecOps and ITSM". Fortinet FortiSOAR is most compared with Palo Alto Networks Cortex XSOAR, Cisco SecureX, Splunk Phantom, IBM Resilient and SECDO Platform, whereas ServiceNow Security Operations is most compared with Splunk Phantom, Palo Alto Networks Cortex XSOAR, IBM Resilient, Proofpoint Threat Response and RSA NetWitness SecOps Manager. See our Fortinet FortiSOAR vs. ServiceNow Security Operations report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.