Compare Fortinet FortiSOAR vs. ServiceNow Security Operations

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Most Helpful Review
Find out what your peers are saying about Fortinet FortiSOAR vs. ServiceNow Security Operations and other solutions. Updated: May 2021.
511,607 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The product can be automated for network security purposes. The solution offers a great security automation response.""It has a quick detection and response time."

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"The solution is available over the cloud and is easy to manage.""My favorite feature is the application vulnerability scanner."

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Cons
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it.""The area that needs improvement is integration with multiple third-party vendors."

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"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better.""The threat intelligence module needs a better dashboard.""They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."

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Pricing and Cost Advice
"Pricing is fine compared to other solutions."

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"This product is a good value for the money."

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Questions from the Community
Top Answer: It has a quick detection and response time.
Top Answer: Pricing is fine compared to other solutions.
Top Answer: The area that needs improvement is integration with multiple third-party vendors. For example, if you have customers who are using the CheckPoint firewall or Sophos firewall, and they are forwarding… more »
Top Answer: My favorite feature is the application vulnerability scanner.
Top Answer: Pricing and licensing will vary according to the client and industry. For example, some organizations (e.g. universities) have formed consortiums to pool their buying power.
Top Answer: Forester and Gartner rate ServiceNow products and services with top marks. For example, refer to "The Total Economic Impact (TEI) of ServiceNow IT Applications" report by Forrester for further… more »
Ranking
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2,914
Comparisons
1,925
Reviews
2
Average Words per Review
391
Rating
7.0
Views
5,096
Comparisons
3,495
Reviews
3
Average Words per Review
479
Rating
9.0
Popular Comparisons
Also Known As
CyberSponse, FortiSOAR
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Overview

As the digital attack surface expands, security teams must also expand their defense capabilities. Yet, adding additional security monitoring tools is not always the answer. Additional monitoring tools means more alerts for security teams to investigate, more context switching in the investigation process, and slower response times. This creates a number of challenges for security teams including alert fatigue, a lack of qualified security personnel to manage new tools, and slower response times.

Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.

ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.

Offer
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Sample Customers
Information Not Available
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Top Industries
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider28%
Government7%
Media Company5%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider15%
Financial Services Firm9%
Energy/Utilities Company8%
Find out what your peers are saying about Fortinet FortiSOAR vs. ServiceNow Security Operations and other solutions. Updated: May 2021.
511,607 professionals have used our research since 2012.

Fortinet FortiSOAR is ranked 10th in Security Orchestration Automation and Response (SOAR) with 2 reviews while ServiceNow Security Operations is ranked 6th in Security Orchestration Automation and Response (SOAR) with 3 reviews. Fortinet FortiSOAR is rated 7.0, while ServiceNow Security Operations is rated 9.0. The top reviewer of Fortinet FortiSOAR writes "Quick detection and response time, with helpful playbooks used to automate our response". On the other hand, the top reviewer of ServiceNow Security Operations writes "SN SecOps offers a great set of features to better ingest information from Detection, SIEM, Vulnerability, and Threat Intelligent apps to better manage SecOps and ITSM". Fortinet FortiSOAR is most compared with Palo Alto Networks Cortex XSOAR, Cisco SecureX, Splunk Phantom, IBM Resilient and SECDO Platform, whereas ServiceNow Security Operations is most compared with Splunk Phantom, Palo Alto Networks Cortex XSOAR, IBM Resilient, Proofpoint Threat Response and ​RSA NetWitness SecOps Manager. See our Fortinet FortiSOAR vs. ServiceNow Security Operations report.

See our list of best Security Orchestration Automation and Response (SOAR) vendors.

We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.