Ivanti Service Desk [EOL] Primary Use Case
We are using Ivanti Service Desk for service requests, incident management, change management, IT discovery, and asset discovery.
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reviewer2150373
Senior Manager - Strategic Initiatives | Project Management | Reporting & Analytics at a hospitality company with 10,001+ employees
Basically, we use it for service management from the financial side of things.
View full review »BA
Bader Bader
IT Manager at Public Transportation Company
We use this solution for our service desk and for batch management. We are customers of Ivanti.
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IT Service Management (ITSM)
April 2024
Find out what your peers are saying about Ivanti, ServiceNow, ManageEngine and others in IT Service Management (ITSM). Updated: April 2024.
768,924 professionals have used our research since 2012.
We initially used Ivanti as an IT service management tool for instant problem change and request fulfillment. Now we use the solution in a range of different workflow scenarios across various corporate teams, including HR requests, corporate comms, building orders, and customer management.
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Naveen Hariharan Vijaya
Security Consultant at IBM Thailand
I mainly use Service Desk to track service requests and check service records.
View full review »AW
reviewer1426773
IT Senior Manager/ User Support at a insurance company with 501-1,000 employees
We use it to manage our help desk.
View full review »Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about Ivanti, ServiceNow, ManageEngine and others in IT Service Management (ITSM). Updated: April 2024.
768,924 professionals have used our research since 2012.