Kaspersky Endpoint Detection and Response Expert Reviews

The solution is great for customers who would like to secure their endpoints and provide protection for users. It's based on the RFP response, actually, our customer reference.

The simplicity is great

It's a very light product. 

We've found the solution to be stable.

It's scalable and easy to expand.

The installation process is very simple. 

Symantec is a better option. Kaspersky needs to strengthen its standing in the market.

It would be ideal if they could make it even easier to use.

I've been using the solution for maybe five years at this point. 

The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

You can scale the solution if you need to. It's not difficult. 

We have 15 users on the solution currently.

I've never directly contacted technical support. I cannot speak to how helpful they would be.

We sometimes deal with Symantec or FireEye, depending on the requirements. 

The solution is easy to set up. It's not a difficult process. That said, I didn't do the installation myself and therefore cannot speak on how long the deployment took. 

Our engineers handled the installation process. 

We pay a monthly licensing fee. 

I would recommend the solution to others. It's been good so far. 

I'd rate the solution at a ten out of ten.

It's an antivirus solution that we use on-premises with cloud-sync.

The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well.

I've been using it for two years.

It is stable.

It's scalable, but it requires additional servers. We have about 10,000 users.

Technical support from Kaspersky is okay.

The installation of the physical servers is very simple, but the software is not that simple. It takes about one or two days for the virtual environment.

We have yearly licensing costs, and they are not cheap.

I would recommend Kaspersky Endpoint Detection and Response and rate it at eight on a scale from one to ten.

We are a solution provider and Kaspersky EDR is one of the products that we implement for our customers as part of their overall security.

This is a feature-rich product.

There should be options in the UI to better assist with troubleshooting problems that occur during deployment.

I would like to see a more simplified view of the configuration options.

The technical support team should respond in a more timely manner.

I have two years of experience with this product.

I have not experienced any bugs or glitches while using it.

The technical support is good. I would say that it is not bad and not excellent, but something in between. I have only opened one case with them and it took a long time for them to respond.

I am currently trying to compare Kaspersky with a similar solution by Carbon Black.

In summary, I think that Kaspersky is a good product to use.

I would rate this solution a nine out of ten.

Kaspersky is useful for detecting zero-day attacks. It's signature-based and we get regular updates from the cloud.

Kaspersky is easy to use, and it performs well. 

I'd like to see more seamless integration with the cloud and other products as well as improvements to Kaspersky's sandboxing features. 

I've been working with Kaspersky EDR for a few years now.

Kaspersky is stable and scalable. 

Kaspersky support is good. 

Installing Kaspersky is complex. It requires more work from system admins and takes almost one week to deploy, including integration and mapping with other solutions. You also have to configure Kaspersky EDR sandboxing then set up permissions for various teams and customers. 

Kaspersky is licensed on a yearly basis.

I rate Kaspersky EDR seven out of ten. I usually recommended other solutions because Kaspersky is more difficult to implement. I only deploy it when the customer requires Kaspersky. But Kaspersky requires more labor from the technical team to install and implement.