Keeper Reviews

Primarily used to store everything from passwords and logins to credit cards and passports. It contains all the various additional answers to login questions along with PIN numbers. I also use it to store personal things that I frequently need to access such as a listing of medications.

This has greatly freed up what used to be required times in the office to access the various pieces of data and information needed to login to conduct business. No more waiting for a password reset or recovery by an administrator. With Keeper, I can access the information across just about any platform which really makes the product invaluable.

The automatic filling of usernames and passwords by the Keeper browser extensions has been one of my favorite features. 

Another feature is the generator of complex passwords by Keeper. It keeps me safe from being hacked!

I am pretty pleased with the product as is.

There is not much more I would add other than perhaps a category for personal documents or photos of ID cards. I would not want to take away from the functionality of it as it exists today. 

No issues.

No issues.

They are very quick to respond, and they have fixed any issues that I have had.

It is very easy to install and setup.

In-house implementation.

Hard to know, but it has to be several times the expense of the product.

I love the ease with which I can have hundreds of unique, complex passwords which sync between my phone, tablet, and laptop. I have only one password to remember, which is the one to get me into Keeper. Everything else provides top-notch security for my personal and professional work.

Having the unique passwords has provided an additional level of cyber security for my home, business, and, personal life. It is efficient and private. This is a vast improvement over my old process of writing them down in a little notebook and repeating too many of the passwords!

I don't have recommendations for improvements. It works for me.

No deployment issues at all. It is intuitive and simple to set up. I spent about three hours one afternoon typing in or recreating my established passwords. I have since added hundreds more.

Keeper doesn't crash and hasn't failed in several years of my using it.

No scalability issues at all.

I have not needed to use customer service. The product just works.

I have had no need to contact technical support.

Keeper is the only password security platform I have used and I have no incentive to try another.

The initial setup was straightforward. It took about three hours to put in the passwords I had. In several cases, I changed them to better passwords. It was a great use of three hours!

Pricing is perfectly manageable, even when I added the family plan. It is well worth the cost, compared to ID theft or other cyber invasions!

Many great features, but these are my fave: Amazing Chrome plug-in; phone and desktop access; roll the dice to create encrypted password; for Android, you have fingerprint sign-on; ability to attach files to any entry; family sharing.

I do a lot of account access to many different systems both at work and in my personal life. Keeper makes my sign-on a simple process. No more writing down passwords in unsafe habits.

Keeper works like a champ as a password manager. Other than that, I cannot provide feedback on improvements.

I've used Keeper for two years now.

No issues on deployment.

No stability issues.

No scalability issues.

Customer service is great. I had an issue with membership and they cleared it up immediately.

Technical support is excellent.

I used Dashlane.

It was an easy setup. It did take a long time to add all my information. Once that was complete, my life got easier.

I think this is well priced.

Before choosing this product, we also evaluated Dashlane. I found Keeper more user-friendly.

• Password Generator
• Ease of use
• Multi-platform
• 24/7 support
• Affordability

It provides a simple way to share new passwords for the various sites we work with; no need to write down passwords in a notebook for safekeeping!

I have not encountered any problems or areas that need improvement at this time.

I have used it for more than five years.

I have not encountered any deployment issues.

I have not encountered any stability issues.

I have not encountered any scalability issues.

Customer service is fantastic. They are very responsive to my needs. You get a response within minutes when there is a concern.

Technical support is also fantastic. They are very responsive to questions.

I have not used any other platform, but have talked to others who use other password managers, and I like the features of Keeper more.

It is very simple to use and set up each password.

An in-house team implemented it.

Keeper pays for itself. It's invaluable to our company.

It's affordable and offers various plans to meet individual needs.

I looked at LastPass.

I use Keeper every day, all day long for personal and business use to store and remember more than 100 passwords for the various websites I work on and manage. My co-workers and I share passwords and keep each other updated on password changes using Keeper. I can seamlessly move from my computer to my phone when on-the-go as well using my Keeper Android App. Generating passwords is simple. You just click the icon to create. I have control over how long Keeper keeps me logged into the computer I am using as well, that way I can change it if I am using a computer that is not my own. I also love that I am able to save additional fields like security questions and notes. Remembering just one password is a must for me!

I personally add fields and save contact phone numbers or agency codes which I now can access wherever I am. I used to have to wait until I got to the office to get a password or some key information. It has saved me trips. We have 16 people and we are in 100% agreement regarding the value of this product.

We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad. We can share passwords and when one of us updates a password it changes for everyone. We can verify the security level and have the system randomly assign and store passwords. There is a high level of security protection.

I am very satisfied with the current features. They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature. The information that I need along with the web address and the passwords is often the phone and ext., account number, company codes, etc. There could also be a place to organize critical information like attorney, doctor, CPA, etc. I think this because I see a tremendous advantage to giving my password and sign in to a family member.

An interesting advantage I saw to this product is that if I were no longer here all those passwords are there in one place for my family to find as well as myself. Pre-designed fields would be helpful in organizing critical information. And I like that information in a vault. It would be handy if I had the other there too. All that said there are ways to creatively make this happen with the storage space and adding fields.

no

no

Customer Service:

very good

Technical Support:

I came across this personally and tested it. It was tremendous for us. We had notes, notebooks, and Outlook storing our passwords. Technical people had logins to different functions of our systems and they were the only ones who knew them. Some of us shared passwords for common sites and when we changed a password everyone had to notified sometimes by email (not good), and I would be at home and need a password that was at work or vice versa. We had HIPPA laws and were very concerned about knowing that in any given situation from cleaning people to customers present when we left our desks that this information was secure. I looked no further because this took care of all those issues for a reasonable price. Easy to have, and easy to use.

This was the first we used

not hard at all

There is tremendous benefit to knowing that only people who should be able to access passwords have access. Time savings is enormous because all of our passwords are with us wherever we are.

Yes, do it. The ability to randomly assign passwords that are difficult and to save them eliminates using a common password for all sites. It is great to be able to choose a length that is appropriate for the site you are on by simply sliding a bar to choose the length of the randomly assigned password that works.

-Ability to store and share certain user ID's & passwords with specific people or groups depending on need to know.

-If a password or ID is forgotten, it's easy to lookup.

-Enables IT department to force very complex passwords for certain users.

-Keeper makes it simple to create complex passwords.

-Ease of use and simple graphic interface.

-Strong security with AES 256 encryption, dual factor authentication,password to access keeper is encrypted and not keys are not held by Keeper, 100,000 PBKDF2 iterations.

-Simple to sync between all compatible devices and backups take only a couple seconds.

-Browser extensions available for Firefox, Chrome, and now IE.

-Fingerprint login available on certain IOS devices.

-Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs

-Not an area for improvement per se, but to continue being on top of the latest security available and any vulnerabilities that may arise.

No, not in business or with personal use. Never have lost any data stored with Keeper. Any questions or issues are usually found answered on Keepers very informative website or by contacting customer service.

No

Customer Service:

-The vast majority of the time excellent, but sometimes on weekends it could be better. I've been told that's been improving and customer support is routinely being educated.

Technical Support:

-Great. Very quick to respond and will escalate if need be.

-I've always used Keeper myself. The organization was using some in house designed product.

-Easy straight forward setup. Much easier then other software rollouts. The basic instructions are simple with helpful info on the website. You can then tailor it to your specific requirements from there.

-In house with Keeper available at anytime.

-HIGH! I'm not sure in terms of funds. It's definitely saved a lot of man hours and convenience. The added security factor is the most improved and important Many variables vastly improved.

-It's definitely worth it and affordable. Their sales team can definitely help scale your needs on licensing and provide pricing options.

-Before the 'in house' software, Lastpass and a few others were looked at. Lastpass had recently been hacked for the second time, so everyone was wary about using LP. Keeper had not been hacked and still hasn't been to this day. They also pay for a 3rd party audit, which at the time the competition wasn't doing. Not sure if that's the case now. Those factors definitely helped sway the decision towards Keeper.

Keeper is rock solid for business and personal use. I don't know what I'd/we do without it. Top notch software and support.

Users can now use unique strong passwords with out worrying about memorizing them.

• Security Architecture
• Account Transfer
• Keeper SSO Connect
• Keeper Bridge

• Ability to set up password profiles that can predefine custom fields and password complexity.

We have never encountered any stability issues.

We have not encountered any scalability issues.

Customer Service:

Customer service is 10/10.

Technical Support:

Technical support is 10/10.

We previously used LastPass. It was getting cumbersome, costly, and riddled with security concerns.

Initial setup was straightforward.

Keeper Support implemented it.

It lowers the risk for password management.

The more users, the better the price. Always opt for the live support.

Before choosing this product, we also evaluated LastPass, Dashlane, and Zoho.

It is the best product we recommend to our clients. Get Keeper!

I have a significant number of passwords and Keeper helps me manage them all for both work and personal accounts, for me and my whole family. I would be lost without it.

We use keeper to assist in managing our client details, as well as ensuring our business technology is stored securely.

The ability to autofill the login credentials has saved me a lot of time in my day to day computing. As I'm on the computer for 10+ hours every day, it's a life-saver.

I would love it if you didn't have to re-authenticate when you start up a new browser.

I have been using Keeper for three years, if not longer.

Keeper is a stable solution.

It's a scalable product.

I have no issues with technical support.

I didn't use a different solution prior to Keeper, apart from an Excel spreadsheet.

The initial setup is straightforward.

I did not require assistance from the vendor.

It has a positive ROI.

The pricing is available on the vendor's website.

I did not evaluate other options before implementing this one.