Senior Application Engineer Presales Support at a wholesaler/distributor with 10,001+ employees
Reseller
Easy to use and provides data protection for our customers
Pros and Cons
  • "This solution is easy to implement and easy to use."
  • "We have different families of storage, such as the E-Series and Flash systems, but NetApp cannot be set up between them."

What is our primary use case?

We are a solution provider, and this is one of the products that we resell to our clients.

I am a presales engineer and have experience with this solution. I teach my customers how to use it.

This solution provides safety and data protection for my customers. 

The deployment model depends on the customer. However, in Poland, the private cloud model is the most popular. Many are moving to a hybrid-cloud, but the public cloud is still not very popular.

What is most valuable?

This solution is easy to implement and easy to use.

What needs improvement?

We have different families of storage, such as the E-Series and Flash systems, but NetApp cannot be set up between them.

Currently, there is only a command-line interface, but some users would benefit from the inclusion of a graphical user interface.

What do I think about the stability of the solution?

This solution is very stable. Before I propose any kind of solution to a customer, I have to trust it. I don't think that there are any problems with this kind of server.

Buyer's Guide
NetApp SnapMirror
April 2024
Learn what your peers think about NetApp SnapMirror. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.

What do I think about the scalability of the solution?

NetApp has very good scalability because we can grow and store up to twenty-four nodes. We sell only two or four-node systems. Scalability to twenty-four or even twelve nodes is too high for this country.

How are customer service and support?

The technical support for this solution is good. I am glad because I always receive answers to my technical questions.

How was the initial setup?

For me, the initial setup and configuration are easy because I am a NetApp specialist and engineer. I demonstrate the product to customers and show them how to use it.

What other advice do I have?

No solution is ideal. Every solution should continue to develop because customer requirements change over time.

This is a solution that I recommend because it is easy to use. Our customers choose the functionality that is useful for them.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Network Engineer at a wholesaler/distributor with 1,001-5,000 employees
Vendor
In essence, the livelihood of the company is served up from a central NetApp storage system; all company data is there.

What is most valuable?

I find the most valuable features to be the management suites, integration into VMware with the Virtual Storage Console, and the capabilities it offers toward disaster recovery such as Snapshots, Snapmirror, and Snapvault.

How has it helped my organization?

A NetApp storage solution allows a company to architect a disaster recovery plan that protects all company data. For instance, you have a production NetApp. All company CIFS data is located there. All VMware NFS volumes are located there. All server LUNs are located there. In essence, the livelihood of the company is served up from a central NetApp storage system because all company data is there. This production storage system offers local snapshots for easy restore capabilities. You can then Snapmirror all of this data to a separate NetApp storage unit in a different hosting facility. You can also implement Snapvault. If disk-based recovery is enough you can stop there. Or if you prefer, one can implement tape-based backup via NDMP against the DR NetApp SAN then ship tapes offsite to Iron Mountain or somewhere else. This essentially gives you local Snapshot to production, Snapmirror to DR SAN and offsite tapes. This is a simple and brief description but should provide an outline to its benefit to an organization as it relates to disaster recovery or a backup solution. There are a number of different capabilities a NetApp filer provides that is a clear benefit to any organization.

What needs improvement?

This has to do with Snapmirror to an unlike NetApp unit and disks but the process is called Deswizzling. This process can get out of control sometimes and cause excessive disk utilization. You really have to be careful with Snapmirror planning as it relates to how often synchronizations are completed especially on large volumes. The other improvement area could be support for replication from Windows file servers. There is the NetApp OSSV solution but you are version locked with ONTAP. You cannot run cluster mode on 8.2.x and still support OSSV. There is an appliance but that can get a bit pricey. There are open source solutions if you look hard enough and put some effort into implementation.

For how long have I used the solution?

I have used NetApp storage products for the past ten years.

What was my experience with deployment of the solution?

With large implementations there are always hiccups but nothing serious that can't be fixed with minimal effort.

What do I think about the stability of the solution?

Initially one can experience issues with stability if the NetApp unit is over utilized. This can happen. I have seen a NetApp unit with sustained 100% disk utilization over a period of a few days. This causes real issues. This is why I say it is imperative to really plan the deployment of disk storage systems. You cannot overload the system with production access, Snapmirroring, Snapshots, NDMP, and such. Definitely give your plan due diligence and design your implementation accordingly.

What do I think about the scalability of the solution?

NetApp systems are very scalable especially with cluster mode ONTAP.

How are customer service and technical support?

Customer Service:

I do not interact much with NetApp customer service. That is the job of my primary purchasing vendor. However, the few times that I have it was great service.

Technical Support:

NetApp's automated support is great. If the system encounters an issue it will fire off an auto support to NetApp. On the rare occasion that I have actually had to call NetApp support they were very responsive and actively worked to a resolution of my issue. Overall, excellent technical support.

Which solution did I use previously and why did I switch?

It is not to say I ONLY use NetApp. That is simply not true. I just prefer NetApp. I have implemented storage solutions from pretty much all vendors. It mostly comes down to a business decision of cost vs. benefit. NetApp is not cheap by any stretch but you do get what you pay for.

How was the initial setup?

The initial setup of racking, wiring, assigning shelves, IP addressing, and even array and aggregate creation is fairly simple. As you integrate systems and data onto the storage solution it can get a bit complex I think. I am so used to it now it is like second nature but I can see it being complicated for some who are not used to a particular solution or vendor. Examples of complexity could be implementing high availability, fiber channel, iSCSI, NFS, LUNs, flash cache, snap schedules, permissions, Qtrees, Quotas, NDMP, CIFS, etc. all on the same production filers.

What about the implementation team?

This really depends on the size and complexity of the implementation but typically it is either in-house completely or a combination of in-house and vendor support. I have never relied on just a vendor implementation. The primary vendor I use is very knowledgeable and responsive to my needs.

What was our ROI?

It is sometimes difficult to quantify a return on investment when it comes to certain technology especially when it does not technically make the company money. However, with a NetApp storage solution, if designed and implemented for a specific purpose, it can provide some real numbers for a return on investment. If a particular solution was built to provide high availability, backup capabilities, disaster recovery capabilities and faster access to data then one can clearly calculate an ROI.

What's my experience with pricing, setup cost, and licensing?

I cannot provide specific numbers but depending on the size of the implementation it can run well into the $100K+ range with recurring support contract costs. With power and cooling costs it can also accrue costs quickly. Again, certain solutions are cheap while others are not. It is really a business decision as to which is selected.

Which other solutions did I evaluate?

I evaluate different vendors regularly to keep up with new technology from various vendors. I have recently evaluated solutions from EMC and Dell.

What other advice do I have?

NetApp is a solid solution for SAN needs. It is best to really do your homework and find the solution that is appropriate for the organization and allow for growth based on company historical data. You don't want to just purchase the top model solution just to say you did but at the same time you don't want to under engineer a solution either. Take your time and design what's best for the company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
NetApp SnapMirror
April 2024
Learn what your peers think about NetApp SnapMirror. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
Senior Infrastructure Architect at Proact It Norge As
Real User
Stable, easy to install, and easy to implement
Pros and Cons
  • "The solution is very stable."
  • "There is probably some limitations when it comes to the scalability of the solution."

What is our primary use case?

The main reason we use NetApp SnapMirror is to try to have a disaster recovery site. We want to have the possibility to do disaster recovery to failover to another site when there is a problem, but also to failover to another site during maintenance, for instance. So if the customers are going to do some maintenance, they can failover to the other site and keep on running. 

What needs improvement?

The product itself doesn't have any big issues. What is lacking and what we need to use other products for, is to have active data centers. You need to implement another solution for it, but that is also available from NetApp. So I don't think there is an option to put that into SnapMirror either. It's lacking that functionality but it's available with other solutions from the same vendor.

For how long have I used the solution?

I've been using this solution for more than 20 years now.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

There are some limitations when it comes to the scalability of the solution, but I don't know where the limitation is. There is often a limitation in the communication line between the sites. Also, a large part of the data is changed because all changes are replicated from one site to the other. So I'll say it's a mathematical issue. The developers should have a communication line that is packed enough to transport all the changes.

How are customer service and technical support?

My understanding is that the technical support is good, but we don't need much support because it's working fine. Since we have been working with the solution for 20 years, we have very good internal competence. So it's very seldom that we have to call support. 

Which solution did I use previously and why did I switch?

We've used other vendors from time to time, but it is more because of political issues - nothing technical.

How was the initial setup?

The initial setup was quite straightforward. One has to implement one hardware system on two sites and then implement the functionality to mirror between the two sites. It doesn't take very long. So one has to implement and get the one site up and running first, and then implement the second site and get that up and running too. Then one can do the metering between them.

What other advice do I have?

My advice to others would be to do a test run first, to see is the solution does what you want it to do. On a scale from one to ten, I will rate the solution an eight, because it doesn't solve all our issues. But it is easy to implement, easy to set up, and it works.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Manager - System Analyst (Datacenter Infrastructure) at Bank Sohar
Real User
A good solution with an easy setup, but needs to improve bandwidth efficiency for baseline replication
Pros and Cons
  • "The most valuable feature is the snap shot."
  • "It is not as efficient as it needs to be. It doesn't compress the data really well when it is forwarded to a secondary site. The download performance could be better."

What is our primary use case?

NAS Filer with quick recovery features within same site or across DR site. Being a unified storage, it is used as a Block (SAN) storage as well with pretty decent performance.

What is most valuable?

The most valuable feature is the snap shot.

What needs improvement?

It is not as efficient as it needs to be. It doesn't compress the data really well when it is forwarded to a secondary site. The download performance could be better.

Our company is Oman, and there is a ticketing problem here. If there are issues, we have to go to the partner who did the implementation. We need to contact the partner, then the partner has to get the log, and then they will raise the ticket on our behalf. After that, the tech support team contacts the partner and then it gets to us. We would like to get support ourselves or the ability to directly log the ticket or even call without having to go through the partner. We want to report the problem to tech support directly and then take it from there.

In terms of improvements for the solution, I think they already have a different product, AFF, where you can get much better performance and more combination as well as data security and data savings, if they have a different protocol already, which they are lacking now.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

We didn't have any problems with stability during the installation.

What do I think about the scalability of the solution?

The solution is scalable. The upgrade is really smooth. It doesn't require any content. Once it's done, it's ready to go. We can scale out as little as we want. We have five servers right now and 900 users.

How are customer service and technical support?

With technical support, there are multiple levels. We are not very happy with Level One and Two support from our region. When it comes to escalation support, when there is a huge problem, it goes through the US or Canada. Those support techs are really good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. It was entirely a different use case. Previously, we were using a Windows-based file server. We didn't have the high availability and replication to secondary site, also snap shot's capability, which is what we were looking for. 

How was the initial setup?

The initial setup was straightforward. It was pretty easy. Most of the items were available from the GUI end.

What other advice do I have?

We are using the private cloud deployment model.

I would say that if people are using this product they should make use of the snap shortcut. It would be very useful to them. If they can afford it, they should get the second box to put at a different site and replicate it for maximum protection of their data.

I would rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect at a tech services company with 51-200 employees
Real User
Enables us to make a copy of the data on the main storage and move it to backup storage
Pros and Cons
  • "With SnapMirror, the solution is the feature itself that is most valuable. It just replicates the data. It's very difficult to speak about, in the sense that it's similar to the features of a wheel. It is round and it's a part of an automobile."
  • "It's necessary to install NetApp simulator to avoid complications."

What is our primary use case?

Our primary use case of this solution is as a system integrator, we don't use it for ourselves because we don't have such a big infrastructure. We don't have, for example, the disaster recovery requirements but our customers generally use the replication for disaster recovery. Another way to use SnapMirror is to replicate, to use it to copy the backups. For example, you make a copy of the data on your main storage and you just move it to backup storage, which is not really disaster recovery, you can say that it's a technical backup solution.

Some customers will use it as an asynchronous replication which is a good idea. Synchronous replication is not always ideal because you are not sure about the pertinency of data. In the case of snapshots, asynchronous SnapMirror, when we are making snapshots and then replicating the snapshots, you can be sure that at least the second snapshot is good and concurrent. That's the difference between synchronous and asynchronous.

What is most valuable?

With SnapMirror, the solution is the feature itself that is most valuable. It just replicates the data. It's very difficult to speak about, in the sense that it's similar to the features of a wheel. It is round and it's a part of an automobile.

The virtual NetApp storage simulator is the main feature of Data ONTAP for me. Before doing anything you can always check how it is going to work or the behavior of the system if there is a complication.

What do I think about the stability of the solution?

It's a stable solution. It just works. It’s like a lightbulb, you switch it on or off. There is nothing to change there. I like to compare it with the wind, it just exists and you can use it or not use it, but there is nothing to add there. It works. If it is not working, it means there is something wrong with the configuration of your system or something, but the features itself just work.

How are customer service and technical support?

Technical support is only available if there is a problem. It may be different in Europe and America but in the Ukraine and in former CIS countries, NetApp doesn't carry out the installation, they sell the product and the rest is up to the partners. You can contact technical support if something is broken, for example, a dead disk or dead controller, something like that.  

How was the initial setup?

The initial setup is a little difficult. The installation was straightforward using a system integrator. If a customer is not buying the installation on top of the services, it means that they already know what they're going to do, what needs to be done and have read the documentation. In this case, if the person installing it has read at least one document about configuring SnapMirror, it's just straightforward.  The best preparation is to download the virtual NetApp, install it on Notebook or somewhere else and follow the steps.

What's my experience with pricing, setup cost, and licensing?

When a customer thinks about disaster recovery they will usually already be using NetApp storage. Setup costs and pricing are not a big consideration for the customer. 

What other advice do I have?

I would rate this product 10 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Infrastructure Manager at Afcon Holdings
Real User
Simple to use, an effective dashboard, and good reporting
Pros and Cons
  • "They have a very effective dashboard and good reports."
  • "In the next release, I would like to see Data reduction included and WAN optimization."

What is our primary use case?

This solution is a storage replication software, embedded in storage filing that takes a snapshot copy and transfers it to a different location and a different Net Application.

The deployment model we are using is on-premises.

What is most valuable?

What I like most about this solution is its simplicity.

They have a very effective dashboard and good reports.

What needs improvement?

This solution is stable but needs improvements with the network.

In the next release, I would like to see data reduction included and WAN optimization.

What do I think about the stability of the solution?

Stability needs improvement.

What do I think about the scalability of the solution?

This solution is scalable, it's good.

We have between one thousand and fifteen hundred users.

Which solution did I use previously and why did I switch?

Previously I did not use another solution. This is the only solution that I have used.

How was the initial setup?

The initial setup is straightforward.

The deployment took a few hours.

What's my experience with pricing, setup cost, and licensing?

It's part of the NetApp Firewall, so it's free.

What other advice do I have?

I would recommend using only on NAS, a file-based storage, not as a storage-based Network.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
Real User
It's a simple and efficient tool to build a disaster recovery solution that involves many applications such as Oracle, SQL, VMware, and Hyper-V.

What is most valuable?

It's a simple and efficient tool to build a disaster recovery solution that involves many applications such as Oracle, SQL, VMware, and Hyper-V.

How has it helped my organization?

We have a VMware environment and many NFS exports to Linux servers which are easy to replicate. If we lose the main environment, we can restore all the applications to the recovery site to the appointed LUNs, and then the NFS servers to another server using storage from the DR site.

With VMware, this is very simple because you replicate the identical volume where it is stored in your datastore. I think that recovery for VMware is too simple and you don't need any tool to support this procedure, only directing the LUNs to another ESXi and executing the procedure inside VMware to mount datastore.

In the Oracle environment, the procedure to restore the database on the recovery site is simple as well.

What needs improvement?

I think that NetApp needs to improve the performance of SnapMirror with controller volume access. This is because when you have many SnapMirror jobs running, the controllers give priority to accessing volumes and transfers remain slow. It is very difficult to understand how to change this in 7-Mode.

For how long have I used the solution?

I have used this solution by more than 8 years.

What was my experience with deployment of the solution?

If you have to replicate a database environment, you have to put your database into backup mode before starting the replication. If you don't do this step the data will stay corrupted when you need to use replica on site the DR.

What do I think about the stability of the solution?

No issue if you follow best practices and understant your replicated application/solution...

How are customer service and technical support?

Customer Service:

10

Technical Support:

10

Which solution did I use previously and why did I switch?

Yes i have used solution from HDS and Fujitsu and the company accquire Netapp and so their dont back more .

How was the initial setup?

The initial setup is too simple because Netapp integrated the configuration snapmirror on the oncommand system manager.

What about the implementation team?

I have implemented this solution since i started my working with Netapp solutions

What other advice do I have?

You must understand your environment to implement any replicated solution, talk to business area before implemented and design your Disastery Recovery .

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Manager at a tech services company with 5,001-10,000 employees
Real User
A stable, scalable tool that's easy to use
Pros and Cons
  • "Overall, the product is very good. It's an easy to use tool."
  • "The user interface could be simplified. They might want to have fewer options on it, to make it less complicated. There are a lot of options we never use ourselves. They're often very specialized and don't apply to us."

What is our primary use case?

We primarily use the solution for replicating data in the storage system.

What is most valuable?

Overall, the product is very good. It's an easy to use tool.

What needs improvement?

The user interface could be simplified. They might want to have fewer options on it, to make it less complicated. There are a lot of options we never use ourselves. They're often very specialized and don't apply to us.

For how long have I used the solution?

I've been using the solution for 10-12 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. We have about 700 users on it currently.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

We had a local partner that helped us with the initial implementation.

What other advice do I have?

We use the on-premises deployment model.

Overall, we've been very happy with this solution. We'd recommend it to others to use.

I'd rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user