Oracle Real User Experience Insight Primary Use Case

ChowdhuryMahmud
Senior Performance Engineer at a tech services company with 10,001+ employees
My primary use case is to monitor real-time user issues from production and to carry out a proactive notification for production stress. The users do not have to call technical support or the helpdesk to troubleshoot an issue because monitoring from the backend infrastructure, I can pinpoint and identify which action is producing the error. I can determine the root cause of a service outage. Most performance issues can be identified or mitigated from this tool, or at least it is possible to see where the incident originated from. View full review »
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