ORUEI can monitor any business application from the frontend until the data goes to the application's backend. We have a team of about 13 to 15 techs who use ORUEI for application monitoring. We use a dashboard to do production data monitoring in the main application. Production usage monitoring can also monitor security, performance, malfunctions, user violations, etc.

My primary use case is to monitor real-time user issues from production and to carry out a proactive notification for production stress. The users do not have to call technical support or the helpdesk to troubleshoot an issue because monitoring from the backend infrastructure, I can pinpoint and identify which action is producing the error. I can determine the root cause of a service outage.

Most performance issues can be identified or mitigated from this tool, or at least it is possible to see where the incident originated from.

We primarily use the solution for focusing on our source numbers and management appointing.